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Key Account Manager

  • Posted: 27 Mar 2024
  • Sales
  • Australia
  • On-site

About the job

Playing a pivotal role in Danone’s mission to ensure customer satisfaction, the Healthcare Nutrition Key Account Manager will be responsible for a good mix of reactive account management and proactive sales.

Your responsibilities will include (but are not limited to):

  • Establishing strong partnerships with healthcare professionals, distributors, and customers to enhance the credibility of the medical nutrition portfolio and ensure sustainable business growth.
  • Developing and executing an annual territory business plan in the hospital, community, and aged care channels.
  • Providing suitable nutritional solutions for customers through detailing to and educations of healthcare professionals.
  • Coordinating account management and communication with national wholesaler KAMs, medical tenders, strategy & medical teams
  • Working with Regional and National Managers to deliver a local Healthcare strategy within defined territory.

About you

You possess a natural skill for connecting with people and can foster enduring relationships at all levels of engagement. A solution-focused mindset and a customer-centric approach serves as the bedrock for all your endeavours.

Ideally you will have:

  • Qualified dietitian or other relevant healthcare professional background
  • Previous clinical experience (1+ years) desirable and/or
  • Previous sales and territory and Key Account Management experience (1+ years) strongly preferred
  • Demonstrated ability to effectively manage internal and external stakeholders
  • High level of professionalism, confidence and proficiency in persuasive influencing and networking with specialist healthcare professionals

About us

Do things your way. The way you work, the way you develop, the way you progress, it’s all up to you.

Working here you’ll need to enjoy a fast-pace, complexity and it can get a little challenging, but it’s packed with opportunities. You’ll work with some of the best-known brands in the world, such as YoPro, Activia, Aptamil and Karicare, and we guarantee that you can just be yourself. 

Always looking to bring the outside in to continuously improve our ways of working as well as our Danoners day to day experiences, we have been awarded –

  • Great Place to Work accreditation winner for ANZ in 2023 – a globally recognized program where we feature as one of Australia’s top places to work.
  • 2020 Finalist in the Australian HR Awards for the category “Employer of Choice”
  • Winner of the 2020 Employer of Choice awards through the NZ HRD Awards.

Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One Planet One Health BY YOU.

Danone is an equal opportunities employer. We encourage all qualified applicants to apply regardless of race, colour, religion, sex, national origin, or disability status. If you require any assistance during the recruitment process because of a disability, please enclose details within your application.



Here at Danone, we pride ourselves on the development of our internal talent. As well as the non-role related incentives below, we reward our people with performance related incentives and annual reviews to identify key development areas for the upcoming year. We also include -

  • A high-performing, collaborative team culture that supports personal development.
  • Fully subsidized hospital cover.
  • Thank Danone it’s Friday! 3pm finishes every Friday.
  • Flexible Hybrid working
  • Diverse and inclusive work environment
  • Competitive Salary- 80k-100k plus super (depending upon the experience)


We believe everyone has talent, something which comes natural to you. Your uniqueness is something which brings both excellence as well as energises you.



If this sounds like the perfect opportunity for you to really make this role your own, please hit the APPLY button. The job is open till 27th of April 2024

Application procedure

  • Resume and Cover letter

  • Interview #1

  • Interview #2

  • Welcome


Global Diversity & Inclusion Lead