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Global Learning & Development Manager (Healthcare Channels)

  • Posted: 23 Sep 2021
  • Sales
  • Hoofddorp
  • Netherlands

About the job

As our global L&D Manager you will drive changes in technology & digital ecosystems to foster further Multi-Channel Engagement transformation. You will monitor competency gap analysis, identify collective learning needs and develop Global Learning Strategy. You will also build learning maps and learning solutions to equip teams with the right set of MCE & Digital skills and deliver all relevant programs within a budget frame. 

You will engage advancing our people and by doing so directly contribute to the growth of our transforming businesses. You will be the expert who will transform the knowledge & competencies of the teams in order to drive commercial effectiveness. Next to that you will co-develop a learning organization and build capabilities that will facilitate sustainable learning and:


  • Facilitate and support global delivery of training courses;
  • Create an overall vision and roadmap for HCN & Channels Learning & Development, in close and effective cooperation with the other members of the Capability team and Business Leaders;
  • Conduct development needs analysis and provide consultancy service to identify needs and recommend learning solutions for the business;
  • Critically review the current portfolio of learning and development programs against the organization's needs and amend where necessary;
  • Lead creating learning offers in your scope (both e-learning courses and virtual/F2F workshops): the scope will be shared with your L&D counter partner;
  • Manage learning design for learning offers (including all supportive training materials), using proper design standards and expertise;
  • Implement various learning methods companywide (e.g. mentoring, on-the-job training, classroom training, e-learning, simulation, etc.);
  • Be responsible for the local implementation key global learning offers in your region
  • Manage the logistics of training sessions & track learning KPIs;
  • Conduct research and provide recommendations on improving the effectiveness of the trainings for enhancing the organizational performance;
  • Build strong relationships with key Global & Local business stakeholders in all aspects of learning and talent development and be a Sparring partner for them within your scope;
  • Build and maintain strong relationships with Global L&D (Danone Academy) and Local L&D communities;
  • Be a regional L&D SPOC for local stakeholders for all available Global Capability offers;
  • Maintain relationships with vendors and external consultants.


 This position is till end 2022 and we will offer 1 year contract.

About you


About you


  • Minimum 3+ years of experience in Healthcare Nutrition Field Force as Medical/Sales Representative/First Line Manager OR MCE Specialist/Manager or Learning & Development within a sales function
  • Minimum 1+ years’ experience in designing, implementing and evaluating deployment of (HCN) Sales or MCE functional learning solutions
  • Experience in or understanding of Healthcare Nutrition, Pharmacy or MCE (Multi Channel Engagement) environment
  • Bachelor’s or Master’s degree in HealthCare Nutrition, Pharmacy, Human Resources or a related field
  • Ability to navigate independently and to influence in a cross-functional, Global-Local environment
  • Comfortable acting as a challenger to the business to find the best solutions to achieve learning needs
  • Strong Ability to manage/communicate to different level of stakeholders
  • Strong project management and collaborative skills required
  • Ability to demonstrate confidence, care and courage in learning decisions
  • Self-starter; adaptable to change; motivated and engaging


About us


Working here you’ll need to enjoy a fast-pace, complexity and it can get a little challenging. But it’s packed with opportunities. You’ll work with some of the best-known brands in the world, such as Evian, Nutricia, Activia and Nutrilon and we absolutely guarantee that you can just be yourself. Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One Planet One Health BY YOU.


We are proud to be an equal employer. We are convinced our differences make the difference and that an inclusive working environment will drive our growth as a business, as teams and as individuals. We will therefore consider all applicants for employment* fostering an inclusive working culture that is accessible for all.


Did you know that as a B-Corp certified company, Danone Benelux meets the highest verified standards of social and environmental performance, transparency, and accountability?


* all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Application procedure

  • Resume and Cover letter

  • Interview #1

  • Interview #2

  • Welcome