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Key Account Manager, Natural Channel

  • Posted: 1 Sep 2021
  • Sales
  • Remote, United States
  • United States

About the job

We have an amazing opportunity for a Key Account Manager in the Natural Channel, located in CO but open to Remote locations. Drive sales strategies to grow Danone North America business at Natural Grocers and Key Natural Independent Retailers. The KAM will work with the Sr. Customer Business Manager (CBM) to drive growth with the customers across all Danone categories – sharing and selling the Danone products to the retailers. Understand customer business needs and build short and long-term strategies that support those customer goals while achieving company sales targets and financial expectations. Execute company plan at the customer level – building customer/category plans in coordination with the Customer Business Manager and internal stakeholders.


Key responsibilities

Build and execute the customer plan to grow the business

  • Development and deliver customer presentations in coordination with the Sr. CBM
  • Collaborate with customer and internal teams on joint business plans


Enhance relationship with customer and Danone North America

  • Build and maintain relationships customer merchandisers/category managers
  • Management and maintenance of calendar for customer-touchpoints


Monitor account performance and customer P&L

  • Manage trade spending, promotional programs, spending across categories to reach targets
  • Manage total customer spending and deduction management within Danone North America guidelines


Deliver in-store execution performance

  • Regularly walk stores to flag issues when needed


Provide customer/category feedback internally

  • Communicate customer needs to internal stakeholders
  • Manage internal updates related to planning system, merchandising calendar, and distribution

About you


  • 4-year business degree
  • 1-2 years minimum with CPG company within a Sales function
  • Demonstrated ability to achieve breakthrough results through the course of work
  • 35-50% travel time
  • Open to relocation depending on customer covering – expect proximity with customer and team


About us


At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably-produced foods and beverages that nourish people’s lives.  Some of our brands include Dannon, Activia, Horizon Organic, International Delight, Silk, Oikos, So Delicious Dairy Free, Stok, Two Good, Vega, and Wallaby Organic. And as one of the largest Certified B Corporation® in the world, we are committed to redefining success in business to ensure that through our brands we create real benefits for people, our communities, and the planet. With headquarters in Broomfield, CO and White Plains, NY, Danone North America has more than 6,000 employees across the U.S. and Canada, and more than a dozen manufacturing facilities across North America. Our employees enjoy competitive pay and industry-leading benefits including flexible time off (no yearly cap) and up to 26 weeks gender-neutral paid parental leave, and share a common mission and culture committed to both business results and social purpose. When you join Danone North America, you become part of a global team that is inspiring a healthier world through food. Please join us in nourishing lives & inspiring a healthier world through food! Learn more @ www.danonenorthamerica.com


Danone North America doesn’t just welcome what makes you unique, we value it. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect.

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The base compensation range for this position is $72,000-$85,000. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.