Danone is one of the biggest FMCG companies and is focusing on bringing health through food to as many people as possible. Do you want to join us to contribute to a healthier world? We are now looking for a:

Front & Back Office Team Leader

(Full-time, Location: Hungary, Budapest)

Why should YOU apply right away?

If you need more than our great company culture, you should keep in mind the opportunity to

• Fastly develop, learn, and grow within our organization
• Work in a dynamic and inspiring environment
• Be part of a flexible way of working which is part of our culture and short Fridays
• Have a private health insurance service (Medicover)
• Get an extra day off for your birthday

YOUR responsibilities as a Front & Back Office Team Leader will include (but are not limited to):

• Manage, lead and develop the Front & Back Office assistants and monitor team performance
• Ensure smooth order intake, delivery closing, and customer claiming processes on a daily basis.
• Maintain a healthy EDI process and return process.
• Coordinate with 3PL in case of order intake issues via EDI.
• Manage customer-specific EDI requests from initiation to completion.
• Identify process improvement opportunities in daily tasks.
• Educate and support Front and Back Office Assistants in adopting a Customer Centricity mindset.
• Implement process improvements based on lessons learned.
• Identify process improvement opportunities in daily customer order handling and back office processes.
• Collaborate with partners and peers to represent the customer within the organization.

We are looking for a Front & Back Office Team Leader with the following profile:

• University degree in any related field
• 1-2 years of team leader experience
• 3-5 years of experience in a similar area (Customer Service, Logistics)
• Fluent Hungarian and English proficiency, both written and verbal
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Positive attitude with a problem-solver mindset
• Advanced computer skills (MS Office, SAP) is an advantage
• Experience in managing customer-specific EDI requests is an advantage

About Us

Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people should impact the world through their daily choices. Healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies.

We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Are you interested in joining us?
Hit the “Apply” button.
To comply with GDPR regulations, we cannot process your personal data without given consent. Therefore, we strongly recommend applying directly via our career website.