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Intern/Working Student Customer Service (m/f/d)

  • Posted: 10 Jun 2024
  • Operations
  • Zurich
  • Switzerland
  • On-site

About the job

You love strong brands - we love strong personalities!  Become part of Danone and our team with the successful brands Evian, Alpro, Volvic and many more. Here we are looking for support


  • Support for the customer service team (front office)
  • Responsibility for the processing and distribution of customer enquiries
  • Independent follow-up of orders
  • Independent support of the customer enquiry mailbox
  • Coordination with our contacts in Germany, France and Switzerland
  • Active cooperation in the clarification of complaints
  • Support for customer promotions
  • Taking on administrative tasks in the ordering process, e.g. sending delivery notes, copies of invoices, etc.

About you

  • Currently enrolled student
  • Very good user knowledge of MS Office products
  • Initial experience in SAP/R3 an advantage
  • Strong customer and service orientation and communication skills
  • High degree of teamwork, independence and flexibility
  • Business fluent in German & English, knowledge of Italian/French an advantage


Start immediately for 6 to 12 months in Zurich.

About us

Respect and team spirit are anchored in our culture at all levels: the best idea decides, not the higher hierarchical level. 
Your career path is not a one-way street. Individual career plans give you freedom and flexibility: we support you - e.g. with our coaching and mentoring programme. 
The job is about more than just titles and money. With us, you have the opportunity to make a real difference and improve the health of people and the planet. 


Come to Danone and make our team even more colourful and diverse. We say: bring your very own self to our teams - because we count on everyone's individuality. #Dan'OwnYourUniqueness.



  • Modern office with open space
  • Mobile and flexible working
  • Exciting further training opportunities
  • Danone PME family service
  • Pick & Choose from the categories Transport, Health, Lunch, Childcare and more!