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Key Account Manager- Hospital

  • Posted: 2 Jul 2024
  • Sales
  • Australia
  • Field

About the job

Join us at Danone, where your work touches lives and contributes to a healthier world. As a global leader with a unique health-focused portfolio we are driven by a mission to bring health through food to as many as possible. Embedded in our culture is a profound sense of purpose and a commitment to innovation, sustainability, and community. At Danone we believe in the power of our people, and we are dedicated to creating an environment where our core values of humanism, openness, enthusiasm, and proximity lead the way to achieve our goals. We are proud to be a B Corp certified organisation which is reshaping the future of food, one delicious, nutritious product at a time.



Playing a pivotal role in Danone’s mission to ensure customer satisfaction, the Healthcare Nutrition Key Account Manager will be responsible for a good mix of reactive account management and proactive sales. This is a permanent full-time role based out of Melbourne.

Your responsibilities will include (but are not limited to):

  • Establishing strong partnerships with healthcare professionals, distributors, and customers to enhance the credibility of the medical nutrition portfolio and ensure sustainable business growth.
  • Developing and executing an annual territory business plan in the hospital, community, and aged care channels.
  • Providing suitable nutritional solutions for customers through detailing to and educations of healthcare professionals.
  • Coordinating account management and communication with national wholesaler KAMs, medical tenders, strategy & medical teams
  • Working with Regional and National Managers to deliver a local Healthcare strategy within defined territory.

About you

You possess a natural skill for connecting with people and can foster enduring relationships at all levels of engagement. A solution-focused mindset and a customer-centric approach serves as the bedrock for all your endeavours.

Ideally you will have:

  • Qualified dietitian or other relevant healthcare professional background
  • Previous clinical experience (1+ years) desirable
  • Previous sales and territory and Key Account Management experience (1+ years) strongly preferred
  • Demonstrated ability to effectively manage internal and external stakeholders
  • High level of professionalism, confidence and proficiency in persuasive influencing and networking with specialist healthcare professionals

About us

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision - Danone, One Planet. One Health.  We operate across four business lines: Essential Dairy and Plant-Based ProductsWatersEarly Life Nutrition, and Medical Nutrition. Our headquarter is in France, we have offices in 55 countries across the globe and our products are sold in over 120 markets. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare

Danone ANZ focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the Great Place to Work accreditation winner for ANZ in 2023 – a globally recognised program where we feature as one of Australia’s top places to work.

Visit our website WE ARE DANONE to know more about us.



We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value.

  • A high-performing, collaborative team culture
  • Flexible Hybrid working
  • Thank Danone it’s Friday! 3pm finishes every Friday.
  • Diverse and inclusive work environment
  • Personalised learning opportunities to set you up for success
  • Competitive Total Reward package including

                        -Health, Life and salary continuance insurance

                        -26 weeks gender-neutral paid parental leave

                        -Employee Share Subscription Plan 

                        -Performance related incentives and annual reviews



If this opportunity resonates with you and you’re eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us.


Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE&DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and disability at our company.

Application procedure

  • Resume and Cover letter

  • Interview #1

  • Interview #2

  • Welcome