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Sales Support Administrator - 6 months FTC

  • United Kingdom
  • TROWBRIDGE, Trowbridge
  • Hybrid
  • Temporary Full-Time
  • July - Dec 24
  • Posted: 9 Jul 2024
Sales Support Administrator - 6 months FTC

About the job

Role Purpose: To effectively and efficiently support the Sales Teams through the delivery of excellent customer service.

Key Activities:

  • Manage FOC Product & Literature Orders:

    • Order FOC product and literature through multiple systems for Sales teams, Marketing, Contract Tenders, Emergency patient feed, MSMA, QA, S Chain, IRL, meeting stakeholder expectations consistently.
    • Organize uplifts of products & materials, managing the most cost-effective options.
  • Sample Service Queries:

    • Responsible for resolving sample service queries and associated communications with external parties.
  • Administrative Support for Activities/Events:

    • Reproduction of all training/education, ward/hospital resources required by Sales Teams.
    • Management, preparation, and dispatch of various in-house mailings covering critical communications to HCPs, product promotion, educational days, and key messaging from the business (including innovation).
  • Manage the HCP GDPR Consent:

    • Accountable for the ongoing, compliant management of HCP GDPR “unsubscribe” requests from HCPs/Sales team.

About you

We Would Like You to Demonstrate the Following Key Skills:

  • Methodical and highly organized with the ability to manage business deadlines.
  • Experience with business systems/online portals, including Outlook, SOP, Salesforce, Excel & Microsoft Office.
  • Builder of connections with internal & external stakeholders.
  • Personable, able to communicate effectively with stakeholders across all levels of the business.
  • Able to review and prioritize changing workloads.
  • Good team working skills and able to quickly/effectively exchange tasks with colleagues.
  • Excellent written and verbal communication skills.
  • Proactive, driven approach & attitude.
  • Able to adapt in an ever-evolving environment.
  • Ability to multi-task and operate comfortably in a fast-paced environment, with high attention to detail.
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About Danone

Scope and Impact:

  • Providing essential support to over 100 Sales employees.
  • Ensure compliance with business policies, such as HCS & GDPR.
  • Work across the business with multiple stakeholders & tackle a diverse range of tasks.
  • Ensure consistent, high-quality customer service.
  • Indirectly contributing to business goals and driving sales.

Salary: £23,400


Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.