Support the Product Owner in backlog management, refinement, and prioritization.
Translate business needs into user stories, functional requirements, and acceptance criteria.
Ensure requirements meet Definition of Ready (DoR) standards.
Participate in Agile ceremonies (refinement, sprint planning, reviews, retrospectives).
Validate deliveries according to Definition of Done (DoD).
Road mapping & Solution Design
Understand business objectives, pain points, improvement opportunities, frame problems and value hypotheses.
Build implementation of roadmaps/release plans aligned with business priorities and industry best practices.
Conduct fit–gap and options analysis; design solutions that prefer out‑of‑the‑box and configurable capabilities of planning tools, minimizing custom build.
Define requirements for baseline and solution design (process, data, configuration) and contribute to high-level plans for releases and workstreams.
Business & Stakeholder Interaction
Act as the key interface between planning users and IT & Data teams.
Clarify functional questions and support business decision making.
Communicate system changes, fixes, and enhancements to stakeholders.
Contribute to change management activities during releases and rollouts.
Planning Processes (Demand and/or Supply)
Depending on experience and placement, support processes such as:
Forecast creation, adjustments, and performance monitoring.
Ability to partner with business leaders to shape requirements and configure solutions to outcomes
Systems & Data
3+ years of experience with at least one advanced planning system, such as: o9 (preferred), SAP APO, SAP IBP, Kinaxis RapidResponse, OMP, Blue Yonder (JDA), Anaplan, or similar.
Basic understanding of ERP integrations and Master data concepts (Specifically SAP).
Excel proficiency: formulas, PivotTables, data cleanup (e.g., XLOOKUP/INDEX‑MATCH), and reconciling large datasets.
SQL fundamentals: ability to write basic SELECT queries with WHERE/ORDER BY/JOIN/GROUP BY to extract and validate data.
Integration literacy: understanding of interface concepts (messages, logs, retries, transports) across o9 ↔ MuleSoft ↔ SAP.
At ease with Office based AI tools (Copilot)
Comfortable working with data analysis, functional testing, and issue investigation.
Understanding of end-to-end integration in the planning ecosystem.
Language Requirements
English fluency is mandatory (role supports US, Canada, Brazil, Argentina, Mexico).
Spanish fluency is required (role based in Mexico with daily interactions in Spanish).
Portuguese is a plus (due to Brazil scope).
Behavioral Competencies
Strong communication and stakeholder management skills.
Ability to work in a global and multicultural environment.
Structured, detail‑oriented, and proactive.
Strong sense of ownership and accountability.
Education
Degree in Engineering, Information Systems, Supply Chain, or related field.
A minimum of 3 years in planning technology roles (implementation/transformation); end-to-end delivery of at least one workstream (e.g., demand, supply, S&OP, production planning)
CPG/FMCG experience preferred.
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