Mission of the Role
As part of our mission to bring health through food to as many people as possible, the AFH Global Customer Manager is responsible for:
Successfully managing the international relationship with selected international customers in the Away from Home (AFH) Channel
Collaborating with the markets to drive sustainable growth with the assigned customers and capability building in the channel .

Main Responsibilities

MANAGE INTERNATIONAL RELATIONSHIP WITH SELECTED AFH INTERNATIONAL CUSTOMERS

• Recommend the optimal engagement model at international level for assigned customers that will best deliver sustainable growth of our mutual business
• Develop & implement  joint growth strategy with international customers and manage international negotiations when required
• Monitor performance of customers under her/ his responsibility

SUPPORT THE COMMUNITY OF LOCAL KAMs IN CHARGE OF SAME CUSTOMERS

• Support country teams with the implementation of a local value creation agenda
• Foster best-practice sharing & capability building  on the channel across KAM community

Key Stakeholders

Internal

• Local KAMs/ Sales leaders
• Finance teams
• Legal teams
• Categories teams
• Sustainability teams 

External

• Customers under responsibility
• Industry forums
• External partners and agencies

Experience requirements:

• 10-15 years in Sales & Marketing
• Track record in customer management expertise in the Away from Home channel
• International engagement is a plus
• Category Management / Shopper Marketing is a plus 

Skills & Competencies needed in the role:

• Strong business acumen
• Negotiation skills – KAM/ GAM roles
• Strong financial & analytical skills
• Fluent in English

One Planet, One Health - BY YOU! 

Our four core values "HOPE": HUMANISM, OPENNESS, CLOSENESS and ENTHUSIASM serve as our compass. 

Every day, you will make decisions that impact our economic and societal performance, as well as our ability to achieve our ambitions. 

At Danone, you can just be yourself. We are convinced that it is up to YOU to define how you work, develop and progress. 

With us, you will work in a challenging, authentic, and caring environment.  

Want to know more about the daily life of our Danoners? Check out our LinkedIn page and our @DanoneTalentFrance Instagram account. 

You want to take action to bring health through food to as many people as possible? Join us!

#LI-FR