The Global Commercial Sustainability Director is responsible for defining the strategy to achieve joint value creation with our customers, grounded in our Danone Impact Journey and local/global category sustainability ambitions.  This individual will lead the development of commercially-oriented sustainability capability for the sales organization worldwide, and ensure that Danone’s sustainability strengths and ambition are embedded in customer-facing category visions.

MAIN RESPONSABILITIES

Translate the Danone Impact Journey and supporting global category initiatives into customer-facing One Danone category vision that will connect to customers’ sustainability (including well-being) priorities. 

Working with the global commercial category directors, help to embed commercially-viable and customer-relevant sustainability initiatives into global category strategies.

Identify & support sell-in & implementation of scalable sustainability initiatives that will enable joint value creation with our customers, ensuring alignment with Danone’s sustainability goals & customer objectives.

Lead the upskilling of the global sales organization on the relevant level of sustainability expertise, empowering sales teams to engage with customers on sustainability opportunities in close collaboration with cross-functional internal experts.

Engage a community of cross-functional stakeholders who share an ambition of creating joint value with customers based on common sustainability objectives, including cross-market sharing of best practices and alignment on globally scalable opportunities.

Provide expert guidance and support to the (global, regional & local) sales teams, fostering a culture of excellence and customer-centricity

Managerial Complexity

• High level of exposure to senior leadership team within Danone
• Multiplicity of internal & external stakeholders

KEY DELIVERABLES

• Customer-facing Sustainability elements of One Danone & Category Visions.
• Scaled sustainability initiatives that can be sold in to customers to create joint value
• Capability building program for customer-facing sustainability for sales
• Commercial sustainability community stewardship & engagement

MAIN INTERACTION

Internal

• Global Sustainability teams: PACs, Categories
• Local & Zone Sustainability sales leaders
• Finance, Legal & PACs connected to sustainability sales operations

External

• Chief Sustainability Officers of FMCG companies
• Consumers Goods Forum (CGF)
• Select customers where global support is requested

KEY METRICS (Mission critical performance indicators):

• Danone Impact Journey metrics
• Advantage survey measurement of Danone Sustainability & ESG score.

INNOVATION SKILLS & COMPETENCIES:

• Strong business acumen
• Sustainability expertise
• Stakeholder engagement & Influencing skills
• Global project management and execution
• Customer engagement & Selling story development

EDUCATION, EXPERIENCE:

• Education: Master degree
• Experience (in years): Solid (15/20 years) Sales experience in addition to Marketing and/or PAC and/or Ops in a Sustainability capacity. Demonstrated expertise and deep knowledge of sustainability landscape and business implications

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