The Customer Business Manager, Wegmans and Giant Eagle will drive sales strategies to grow Danone North American business at both customers within Yogurt, Beverage, Plant Based and Happy Family. Be the key touch-point with customers – sharing and selling the Danone NA products to retailers. Understand customer business needs and build short and long-term strategies that support those customer goals while achieving company sales targets and financial expectations. Execute company plan at the customer level – building customer/category plans in coordination with the appropriate internal stakeholders. Lead and coordinate cross-functional company efforts with customers (e.g., bring in category, shopper marketing, customer service, etc.) in order to accomplish customer plan.

You Will:

• Build and execute the customer plan to grow the business: Coordinate selling process for the given customer /categories to deliver Financial Objectives
• Gain a deep understanding of customer needs and priorities (e.g., their KPIs, business/category goals, etc.)
• Enhance relationship with customer and Danone NA: Build and maintain relationships with key customer personnel
• Develop calendar for customer-touchpoints – define who needs to be involved at each meeting, purpose for each interaction, etc. (top-to-tops, market visits, etc.)
• Monitor account performance: Manage trade spending, promotional programs, spending across the brands to reach targets
• Manage total customer spending, deduction management and pre-pays within Danone NA guidelines
• Deliver in-store execution performance: Help define what success looks like in the store in coordination with the Director
• Provide customer/category feedback internally: Communicate customer needs to internal stakeholders
• Lead cross functional team communication (supply chain, customer service, shopper marketing, etc.) related to promotion, merchandising, and distribution

You will be accountable for:

• • Develop sales/account plans to meet customer objectives while operating within Danone North America corporate initiatives and guidelines (e.g., customized SKUs, operational targets, etc.)
  • Look for opportunities to gain distribution on new products and improve product exposure (shelf positioning, advertising, and promotions) – including monitoring what competitors are doing
  • Manage the development and delivery for all customer presentations
  • Represent Danone NA during annual tradeshows, conferences and events attended by customer
  • Provide key inputs for demand planning and distributor teams– own the bottom-up forecast, provide key input into the bottom-up forecast
  • Provide category thought leadership and insights from customer to drive both category growth and business across Danone NA
  • Communicate emerging market needs and requirements for product development
  • Communicate and manage outlook of future Purchase Orders and proactively identify potential risks with the Customer

The base compensation range for this position is $100,000-$140,000 commensurate with experience. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.