As a Customer Collaboration Manager, you will play a key role at the intersection of supply chain excellence and customer partnership. This is a customer‑facing leadership role where you will work closely with major retail partners and internal teams to deliver reliable service, strong forecasting, and seamless execution, while continuously improving the end‑to‑end value chain.

You will lead a small team of supply and replenishment specialists and help translate commercial ambition into practical, sustainable supply chain solutions that support growth for both Danone and our customers.

Your responsibilities will include (but are not limited to):

• Building strong, collaborative relationships with key customers to deliver agreed supply chain performance outcomes, including service levels, delivery performance, and promotional execution
• Leading joint supply chain planning with customers, including the development and tracking of 12‑month supply chain plans aligned to shared business goals
• Partnering with demand and supply planning teams to support accurate forecasting and effective promotion planning
• Overseeing replenishment and inventory management to ensure the right balance between availability, efficiency, and cost
• Driving continuous improvement initiatives across the order‑to‑cash and end‑to‑end supply chain
• Leading, coaching, and developing a team, fostering a culture of accountability, collaboration, and continuous learning

You are a customer‑centric supply chain professional who enjoys working across teams, influencing outcomes, and solving complex problems. You bring a practical mindset, resilience in changing environments, and a passion for building strong relationships. You thrive in a fast-paced and dynamic environment and demonstrate agility by effectively managing shifting priorities.

Ideally, you will have:

• Experience in FMCG supply chain roles, with exposure to customer‑facing retail environments
• Strong knowledge of demand planning, replenishment, and inventory management
• A track record of driving service performance and continuous improvement initiatives
• Confidence working with multiple stakeholders across supply chain, sales, and finance
• People leadership experience or a strong interest in leading and developing others
• A solutions‑focused approach, with the ability to work autonomously and navigate ambiguity
• A tertiary qualification (preferred but not essential)

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value.

• A high-performing, collaborative team culture
• Flexible Hybrid working
• Thank Danone it’s Friday! 3pm finishes every Friday
• Diverse and inclusive work environment
• Personalised learning opportunities to set you up for success

• Competitive Total Reward package including

• • Health and Life insurance benefit
  • 26 weeks of gender-neutral paid parental leave
  • Employee Share Subscription Plan after 12 months of service
  • Performance-related incentives and annual reviews

More about Us:

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision - Danone, One Planet. One Health.  We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, and Specialised Nutrition. Our headquarters are in France, we have offices in 55 countries across the globe, and our products are sold in over 120 markets. We have been around for more than a century and are the proud owners of some of the best-known brands worldwide, including favorites like YoPro, Activia, Aptamil, and Karicare

Danone ANZ focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the Great Place to Work accreditation winner for ANZ for the last 5 years in a row – a globally recognised program where we feature as one of Australia’s top places to work.

Visit our website, WE ARE DANONE, to know more about us.

How to Apply

If this opportunity resonates with you and you’re eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us before 12^th May 2026.

Diversity, Equity, and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and disability at our company.