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Netherlands
- Temporary Full-Time
- 6 Months
- Posted: 4 Feb 2025
Where do you want to work?
About the job
Are you a curious student looking for an engaging internship in Supply Chain? Do you want to start your career in a multinational company and learn about end -to-end supply chain, while discovering the role of a Customer Experience and Planning Intern? Then apply now for this HR internship and join us in Zoetermeer , the Netherlands starting April 2024! About the Job As our new Customer Experience and Planning Intern, you will be part of the Global Supply Chain SNU team, in charge of Global deployment. Key objective of this internship role is to monitor, analyze, prevent Customer queries/complaints, which we receive from our mainly internal Danone customers on a daily basis, to plan & replenish stock for few countries in our scope & be a key actor in several core processes within our team.
Your main tasks will be: - Consolidating customer complaints from deployment
- Analysing the case, identifying root cause, corrective and preventative action & communicating back to the customers
- Using system tools to track historical cases to prevent future complaints, drive process standardization (including ensuring accuracy of inputs from the customers)
- Supporting specific customer deployment planning activities along-side your peer planners
-Actively planning one (few) countries within the scope
- manage & support samples request / TTS Management/ Scrapping process)
- Consolidate & analyze key KPI (MTO/ Open orders) -support & contribute to weekly review with Sales Unites
You will join an energetic and international team in charge of deploying stocks from our global distribution center, with about 2000 SKUs going to 80+ countries representing 25% of the SNU net sales.
About you
You are a Bachelor or Master student in Supply Chain or related fields . You have a strong curiosity of further understanding end2end Supply Chain (process, stakeholders, operations). You are good at open & flexible communication with various functions/levels of stakeholders. You have the attention to details (fact finding, analyzing root causes, building preventive actions, involved in planning activities). You have a passion to drive and solve business challenges You can show good Microsoft Office skills; knowledge of Power BI is a plus. In addition, you must meet the following requirements: 1. You must be enrolled as a Bachelor/Master student for the whole duration of the internship (if you are a non-EU citizen you must be enrolled in a Dutch university to be eligible for this internship) 2. You are fluent in English—both verbal and written. * all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
About Danone
Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.
We’re proud to be a B-Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do.
We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.*
We Offer
We offer a gross monthly internship allowance 650 euros per month and a home working allowance/contribution towards travel. Please do keep in mind that we do not offer relocation and/or accommodation benefits for students coming from abroad.
* Please be aware that you must acquire a BSN number to receive the full internship allowance.
In the Netherlands we also offer a hybrid working environment which enables each team to meet our people's desire for flexibility. Across our 3 office hubs in Hoofddorp, Rijswijk and Utrecht this helps us create better opportunities for connection & synergies across our entities, teams, functions and categories.
- Danone.com