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Key Account Manager

  • Australia
  • Sydney,NSW
  • Hybrid
  • Permanent Full-Time
  • Posted: 23 Feb 2026
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Key Account Manager

About the job

  • Join Danone, a global leader with a health-focused portfolio in food and beverages.
  • Drive customer engagement and deliver sustainable growth as our new Key Account Manager – Woolworths & Costco.
  • Competitive compensation including salary, bonus, and comprehensive benefits.
  • Enjoy a hybrid work model and an inclusive, purpose-led work environment.

 

ABOUT THE JOB

 

Danone is seeking a commercially savvy and collaborative Key Account Manager to lead our partnerships with Woolworths and Costco within our Specialised Nutrition division. In this permanent role, reporting to the Channel Lead-Grocery (SN), you will be responsible for delivering financial objectives, managing customer engagement, and executing aligned initiatives that drive sustainable and profitable growth. You will work cross-functionally with Sales, Marketing, Finance, and Supply Chain teams to deliver results and build strong relationships with key retail partners.

 

Responsibilities:

  • Deliver sales results in line with financial targets for Woolworths and Costco.
  • Lead the development, negotiation, and execution of Joint Customer Plans (JCPs) and eJCPs to drive sustainable growth.
  • Build a deep understanding of customers and their shoppers, translating insights into actionable business plans.
  • Champion the Range Review process to achieve distribution gains for core and emerging categories (e.g., Adult Nutrition, Fussy Eating).
  • Manage forecasting and delivery of customer financial performance, identifying and acting on risks and opportunities.
  • Oversee promotional claims, payments, and trade spend, ensuring compliance with Danone’s processes and budget.
  • Lead commercial negotiations (e.g., price increases, terms agreements) to create value for Danone and our customers.
  • Evaluate and optimise trade spend activity, delivering “test and learn” case studies.
  •  Drive the execution of new product launches, category, brand, and channel activities in line with business priorities and customer plans.
  • Deliver against key in-store and online metrics, including distribution, share of shelf, availability, and promotional impact.
  • Ensure all activities comply with legal and ethical standards, including WHO & MAIF codes and Danone’s Green & Blue Book.
  • Act as a commercial ambassador for Danone, contributing to a high-performing, collaborative sales team culture.
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About you

You are a results-driven and collaborative Key Account professional with a passion for customer engagement and commercial excellence. You thrive in a fast-paced FMCG environment and are committed to delivering breakthrough results.

 

Ideally, you will have:

  • A tertiary qualification in Business, Commerce, Marketing, or a related field (preferred).
  • 2+ years’ experience in Key Account Management (KAM) preferably within the FMCG or Consumer Health industry.
  • Experience in Field Sales, Category Management, or Trade/Consumer Marketing.
  • Strong commercial acumen, negotiation skills, and a passion for development.
  • Experience with the Infant Nutrition or Consumer Health categories is highly regarded.
  • Excellent cross-functional collaboration and stakeholder engagement skills.

About Danone

WE OFFER

 

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value. 


• A high-performing, collaborative team culture 
• Thank Danone it’s Friday! 3pm finishes every Friday
• Diverse and inclusive work environment
• Personalised learning opportunities to set you up for success
• Competitive Total Reward package including
      •  Health, Life and salary continuance insurance 
      •  26 weeks gender-neutral paid parental leave
      •  Employee Share Subscription Plan after 12 months of service
      •  Performance-related incentives and annual reviews

HOW TO APPLY


If this opportunity resonates with you and you’re eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us.

 

ABOUT US

 

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision - Danone, One Planet. One Health.  We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarter is in France, we have offices in 55 countries across the globe and our products are sold in over 120 markets. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare

 

Danone ANZ is a B-Corp certified company and focuses on dairy and specialised nutrition products for infants and adults. We are proud to be awarded the Great Place to Work accreditation winner for ANZ in 2023, 2024, 2025 – a globally recognised program where we feature as one of Australia’s top places to work.

 

Diversity, Equity and Inclusion (DEI)


We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, and disability at our company. 

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Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition. 

Application procedure

  • Resume and Cover letter
  • Interview #1
  • Interview #2
  • Welcome
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