• Join Danone, a global leader in health‑focused food and nutrition
• Own and grow strategic pharmacy partnerships with Chemist Warehouse and Sigma
• Competitive salary, bonus, and excellent employee benefits

About the Role

Danone is seeking a driven and commercially minded Key Account Manager – Pharmacy to join our Specialised Nutrition team on a 12months fixed term contract role. This is a pivotal role where you will manage and grow strategic pharmacy customers, delivering strong commercial outcomes while building trusted, long‑term partnerships.

Reporting to the Pharmacy Channel Lead, you will be responsible for driving the sales plan, joint business planning, and execution of Danone Nutricia’s Specialised Nutrition and Adult Functional portfolios across Chemist Warehouse and Sigma.

Working cross‑functionally with Category, Marketing, Finance, Supply Chain, and Field teams, you will play a critical role in ensuring excellent execution, sustainable growth, and win‑win customer outcomes.

Key Responsibilities

Customer & Account Leadership

• Act as the primary contact for key pharmacy customers, building strong relationships with senior stakeholders
• Develop and deliver Joint Business Plans (JBP/eJBP) aligned to Danone’s category and channel strategy
• Drive delivery of financial targets across core pharmacy customers and e‑commerce platforms

Commercial & Trade Management

• Manage forecasts, trading plans, risks, and opportunities to deliver against annual targets
• Lead commercial negotiations including promotions, terms, and price changes
• Manage trade spend, customer claims, and investment optimisation using Danone systems

Category & Execution Excellence

• Lead range reviews in partnership with Category teams to secure ranging, shelf, and merchandising gains
• Drive best‑in‑class execution of NPD, promotions, and brand activity across in‑store and online
• Partner with third‑party merchandising agencies to ensure strong in‑market execution

Cross‑Functional Collaboration

• Work closely with Marketing, Category, Field, Supply Chain, Finance, and eBusiness teams
• Represent customer needs internally and ensure alignment across Danone functions

Culture & Ways of Working

• Act as an ambassador for Danone’s compliance, ethics, and HOPE values
• Bring agility, accountability, and collaboration to everything you do

About You

You are a high‑performing Account Manager with a passion for building relationships and delivering commercial results. You enjoy ownership, thrive in fast‑paced environments, and are ready to grow your career within a purpose‑led, global organisation.

Ideally, you will have:

• 1–2 years’ experience in Key Account or Account Management
• Experience in Pharmacy (Chemist Warehouse, Sigma) preferred
• Strong commercial acumen with confidence working with numbers and data
• Proven ability to influence, negotiate, and collaborate with diverse stakeholders
• A proactive, resilient mindset with a strong desire to learn and grow
• Formal negotiation training (e.g. GAP Partnership) is advantageous but not essential.

WE OFFER

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance lives and provide genuine value.

• A high-performing, collaborative team culture
• Thank Danone it’s Friday! 3pm finishes every Friday
• Diverse and inclusive work environment
• Personalised learning opportunities to set you up for success
• Competitive Total Reward package including:
• • Health, Life and salary continuance insurance
  • 26 weeks gender-neutral paid parental leave
  • Employee Share Subscription Plan after 12 months of service
  • Performance-related incentives and annual reviews

HOW TO APPLY

If this opportunity resonates with you and you’re eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us.

ABOUT US

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision – Danone, One Planet. One Health. We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarters is in France, we have offices in 55 countries and our products are sold in over 120 markets. We are proud owners of some of the best-known brands worldwide including YoPro, Activia, Aptamil, and Karicare.

Danone ANZ focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the Great Place to Work accreditation winner for ANZ in 2024 and 2025.

Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, and disability at our company.