At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams.   We are currently looking to hire a Quality Engineer based in our beverage manufacturing facility in Mt. Crawford, Virginia!

Job Summary

The Quality Engineer will support the implementation of the Danone North America Quality Assurance standards through technical guidance, analysis, and leadership to continuously improve quality performance. The Quality Engineer is accountable for capability assessment and improvement in the areas of food safety controls, product specification performance, as well as cleaning and sanitation validation.

Key Responsibilities
As a key member of our team, you will play an important role in driving our mission forward. The following responsibilities outline the core expectations and contributions for this position:

• Provide Quality and Food Safety technical guidance, analysis, and leadership driving improvements in manufacturing processes, sanitation processes/systems, and quality systems.
• Represent Quality and Food Safety as a leader of the plant’s Quality Pillar within the company’s IWS program for assigned business unit(s).
• Ensure compliance to Danone Food Safety & Quality standards, ODA, FDA, and FSSC 22000 standards, and adherence to specifications. Support internal and external audit requirements. Perform necessary audit tasks and support closure of action items.
• Participate as a member of the Food Safety Team and assist in the development, revisions, and implementation of the Food Safety Plan.
• Support the Quality Management System and participate in development & review of quality and sanitation SOPs. Assist & potentially lead implementation of QFS programs.
• Develop, design, and conduct training and mentoring about food safety and quality topics to develop a strong quality culture.
• Assess and work to improve process capability across key product platforms.
• Compile and analyze KPIs indicative of production line health (quality performance, microbiological quality, preventive maintenance, sanitation effectiveness, etc.) and drive improvement actions.
• Investigate, analyze, and assess consumer and customer complaints. Develop, train, and launch the process to engage the entire manufacturing team on the process to investigate and improve complaint processes. Ensure product non-conformances and process non-conformances are tracked and logged for corrective action into the Quality system.
• Develop expertise working within the various Danone ERP (SAP), WMS, LIMS, and Quality computer systems (Veeva).
• Support the analysis of customer and consumer feedback to identify improvement opportunities. Drive improvement by implementing corrective actions.
• Provide training and mentoring to operations teams on food safety and quality related topics to develop a strong quality culture.
• Support the validation of cleaning effectiveness via the sanitation (“Neptune”) program.
• Support the development of quality and sanitation SOPs.
• Manage and troubleshoot non-conformances (raw materials, packaging, product, environmental monitoring, etc.) and drive root cause analysis. Assign corrective action, collaborate with supply-quality and other functions, and follow-up on completion. production processes, etc.
• Support change management processes related to new products, packaging, equipment, and processes

Work Environment

• Work is performed in a manufacturing environment with exposure to moderate noise and temperature variations.
• Work schedules could include nights, weekends and/or holidays to provide the ability to support a 24/7 manufacturing environment as business needs dictate.  

Engagement in our Integrated Work Systems
Ensure adherence to plant standards and procedures (including but not limited to GMP, AIB, FDA, IWS, Quality, Safety, Finance, ISO, HOPE, Danone Behaviors, Daily Direction Setting, Driving OE). As a fundamental piece of the organization, your responsibility is to participate and own the implementation and deployment of IWS system and its pillars (Leadership foundation, Daily Direction Setting, Driving OE; Autonomous Maintenance; planned Maintenance; Focused Improvement; Education and Training; Environmental, Health and Safety; Quality; Organization; Supply Network; Early Equipment Management) with the objective of owning your space, owning your performance (Safety, Quality, Cost, Delivery, Mobilization, Nature) and owning your continuous improvement.    

Compensation & Benefits:
Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.