The newly established role of Employee Services Manager is responsible for overseeing HR administration, benefits administration, leave management, and employee request management for Danone Thailand. This position ensures consistency and compliance across these services while continuously monitoring and improving process performance, quality, and efficiency.

Roles and Responsibilities

• Lead the local teams in the execution of the following activities: HR Administration, Benefits administration, Foreigner Work Permit / Accommodation and Employee request management
• Ensure monthly payroll data is updating in payroll system
• Ensure the latest local regulations and statutory information is updated to payroll team.  
• Preparing the Exit, Transfer & Entry related letters  and contract to employee
• Guide the team on employees queries as first level of contact point
• Ensure that all expatriate work permit, accommodation are well managed
• Supports MBU or CBU teams with data that is required in relation to HR system.
• Drive the Transformation and Harmonization Process for India – South East Asia
• Manage the projects on direct interface payroll related data from success factor to payroll system
• Monitor level of service quality and team performance for the activities in scope.
• Lead local ES efficiency projects with a continuous improvement approach.
• Stay abreast of the latest developments, best practices and trends on his/her domain to bring leading edge expertise, including on legal/compliance topics.
• Review the existing SOP and get the team to revise or develop SOP

Qualifications:

• Bachelor’s Degree in HRM or any related filed
• Strong knowledge of HR administration such as insurance enrolment & leave management for Thailand
• Experience in Project / New System implementation
• Experience in streamlining the SOP
• Experience working in shared service centre will be an added advantage
• Able to interact with global/international stakeholders, written and verbal communication skills in Thai and English
• Have knowledge and understanding country’s legislation on wages calculation, taxation, pension etc Knowledgeable on local statutory/legal legislation, payroll calculations
• Multitasking, juggle different priorities/stakeholders, strong process control, meticulous, attention to details, good analytical and numerical skills

Danone Asia & Service Delivery Centre-Kuala Lumpur is an organization that delivering unparalleled services experiences across China, North Asia & Oceania (CNAO) and India-South East Asia (ISEA) geographies with the mission to be the BEST IN CLASS by enhancing the experience at every touchpoint, driven by our dedication to quality and innovation to our valued Danoners, customers and suppliers.

We believe in simplification and the power of automation by eliminating the unnecessary and focusing on the essentials, minimizing manual interventions for easier management. Our journey towards excellence is fueled by continuous improvement in leveraging the advancement of technology and data as we constantly refine our processes.

We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or disability status.

Join the winning team, thrive with us!

Hit the 'Apply' button and create your profile in the recruitment system by uploading a CV. We will get acquainted with your experience and then we will arrange the selected candidates for an interview.