This position is a 9 to 12 Months contract with a possibility of a permanent position. 

Mission: As the Senior Manager of Market Quality Performance, you will spearhead our team with a focus on maintaining the highest standards of food safety and product quality. Your role is pivotal in ensuring that from the moment our products leave our facility to the point they receive consumer feedback, excellence is maintained. You will be responsible for implementing robust quality and food safety policies, meticulously analyzing market feedback, and formulating strategic action plans to address any issues.

Responsibilities:

• Team Management: Take the helm of the MQP team, providing leadership, guidance, and mentorship. You will be instrumental in shaping the team’s growth through regular performance evaluations and strategic hiring.
• Logistics Quality: Craft and execute a comprehensive Quality Logistic roadmap. Guarantee adherence to Quality Food Safety (QFS) standards throughout our logistics operations, manage product traceability, oversee recall procedures, and champion continuous improvement initiatives.
• Market Quality: Steer the management of quality Key Performance Indicators (KPIs), handle consumer feedback with care, and supervise the consumer care center. You will also have oversight of quality projects and collaborate with our store check supplier to ensure consistency and excellence.
• Continuous Improvement: Foster a culture of quality within the organization. Identify and address training needs, and work closely with various teams to enhance our systems and processes for better efficiency and effectiveness.

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Qualifications:

• A solid educational foundation with a Bachelor’s or Master’s degree in food science, chemistry, or a related field.
• A minimum of 15 years of experience in the food industry, showcasing your depth of knowledge and expertise.
• Exceptional leadership abilities, coupled with strong communication skills and a knack for problem-solving.
• Proficiency in both French and English, allowing for seamless communication in our bilingual environment.

Are you ready to join our incredible team?

• You will work for a certified B Corp company that has been named one of Canada's top 100 Employers for five consecutive years. In other words, you will be immersed in a culture that is rich and engaging, inclusive and human-centric, efficient and eco-responsible.

• You will benefit from our benefits package including collective insurance with a core health plan 100% paid and no waiting period. We also provide flexible credits for a wellness account, a health spending account or an RRSP. Additionally, we offer a competitive group retirement savings plan in which Danone will match your contributions. Our exceptional parental leave policy supports both primary and secondary caregivers. Our employee assistance program and telemedicine service are also available to ensure your well-being.

• You will enjoy our flexible and hybrid guidelines that let you design a work model and schedule that best suits your needs. Our innovative and flexible vacation policy allows you to take as much paid time off as you need. We also offer, among other things, a summer schedule and no-meeting Friday afternoons. Our onsite workplace features include new, dynamic and collaborative working spaces where it is good to work as a team.

• You will have access to various training initiatives, both in-house and online because we value and prioritize your growth and development. We also offer mentoring, leadership development programs and tuition reimbursement to support your career advancement.

• You will have the opportunity to make a difference in the community as we are a founding partner of the Breakfast Club of Canada. For 25 years, we have worked with the organization to provide children with  regular access to a nutritious breakfast in a comfortable environment, helping them reach their full potential.

What are you waiting for? Join our team and enjoy these exceptional benefits!

Danone Canada is a business unit of Danone and operates from headquarter offices in Boucherville, Quebec, and Toronto, Ontario. Danone Canada is the country’s largest consumer-facing B Corporation, demonstrating that the company meets the highest standards of social and environmental performance, accountability, and transparency. From year to year, Danone is recognized as one of Canada’s Top 100 Employers for its forward-thinking work environment and was awarded the Parity Certification Women in Governance for our commitment towards gender equality in the workplace. We have 500+ employees across Canada that are engaged and energized to deliver Danone’s mission: Bringing health through to food to as many people as possible, by working on strong brands such as Activia, Oikos, Danone, Silk, International Delight and many others. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone Canada doesn’t just welcome what makes you unique, we value it. We’re proud to provide equal opportunities to all employees and applicants for employment without regard to cultural background, religion, disability, sex, sexual orientation, gender identity and expression or age. Faithful to our values of openness and humanism, all our employees share the commitment to engage one another with dignity and respect.

Danone Inc. is committed to complying with its obligations under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.  Danone Inc. will make reasonable efforts to provide accommodation throughout its recruitment process, to the point of undue hardship, and will work with applicants requesting accommodation at any stage of this process.  Questions concerning the availability of accommodation in the recruitment process may be forwarded to INFORMATION@danone.com.

Please note that this posting has been written in the masculine form solely to shorten the text. We promote diversity and encourage all people with the skills mentioned in this posting to apply for this position.