As a Registration Officer you are a key driver of the Liverpool Supply Point strategy in our growth markets and therefore provide strategic support to the business.  As a Registration Officer you are responsible for the delivery of the Supply Point specific documents which are necessary for registrations (to support new product launches, re-registrations, notification of changes & tenders) at the CBUs. You will ensure accuracy, good attention to detail, excellent organizational skills and have the ability to handle sensitive information.

Main Duties and Responsibilities :

• Process and manage registration applications in accordance with company policies and procedures in a timely and correct manner
• Verify the accuracy and completeness of registration documents
• SPOC for CBUs for requests for registration dossiers and follow questions and queries from MOH’s for site
• Scanning and sending dossiers to CBU’s for review
• Update and continually improve standard templates for registration documents and develop new document templates as required by CBUs e.g. due to changes in legislation
• SPOC for Registration Officers from other Supply Points
• Provide documentation for important tenders
• Manage priorities effectively
• Source information required for registration dossiers and queries from MOH’s by liaising with internal colleagues
• Managing CBU’s expectations regarding timelines for receiving their documents and answers to MOH queries
• Maintain up-to-date and accurate records of all registered individuals/entities.
• Communicate effectively with internal and external stakeholders regarding the status of their registration and any required documentation.
• Provide exceptional customer service by answering inquiries and resolving issues related to registration.
• Collaborate with other departments to ensure seamless and efficient registration processes.
• Ensure compliance with relevant regulations and standards.

The right candidate will be : 

• Self-motivated – assertive in initiating action; proactive
• Strong, diplomatic communication skills – oral and written, managing expectations
• Stakeholder management, getting things done; strong time management skills
• Systematic and service orientated
• You are excellent in activities that require accuracy and attention to detail
• You act with speed, agility and pragmatism
• Provide pragmatic solutions which are adapted to specific CBU needs given our constantly changing regulatory environment

Educations and Experience needed : 

• Good educational background with further education qualifications an advantage
• Proven experience in a similar role, preferably within the pharmaceutical, food, food supplement or related industry
• Capable of working on multiple priorities and setting targets and timeframes
• Adaptable enough to work in an environment that changes / challenges daily
• Ability to work in a pressurised, heavily targeted and measured environment
• Excellent attention to detail and organizational skills
• Strong communication and interpersonal skills
• Proficiency in using Microsoft Office Suite
• Ability to handle confidential information with discretion
• Knowledge of relevant regulations and standards

Functional Competencies and technical skills :

• Attention to Detail: Ensures accuracy in processing registration applications and maintaining records
• Communication: Communicates effectively with applicants and colleagues
• Customer Service: Provides excellent service to applicants and resolves registration-related issues
• Organization: Manages time and tasks efficiently to meet deadlines
• Problem Solving: Identifies and resolves issues related to registration processes
• Team Collaboration: Works effectively with other departments to achieve common goals

Nutricia is Europe’s largest specialist nutrition company and the market leader in the UK. We specialise in the delivery of medical nutrition for the very young, the old and the sick, supplying high quality feeds to patients and consumers. Our purpose is to pioneer nutritional discoveries that help people live longer, healthier lives. When it comes to finding a great place to work there are plenty of things to look for: inspirational colleagues, freedom in your job to make a real difference, and a shared ethos you can truly believe in.

The Specialized Nutrition category, offers nutritional solutions with the shared goal of improving the health and well-being of vulnerable individuals. This ambition stretches from the first day of pregnancy into old age, with similar activities in terms of innovation and scientific research. Specialized Nutrition focuses on allergies, from prevention to treatment, with Specialized Nutrition working hand-in-hand to foster synergies and strengthen Danone's leading position in this sector. The Nutricia brand is a key asset, thanks to a medical legacy of more than 120 years and a recognition of health leaders around the world.