This newly established role aims to foster innovation and seamless technology integration. To enhance operational efficiency and service delivery within DBS Asia Service Lines by leading continuous improvement initiatives and deploying IT enabler tools. 

MAIN RESPONSIBILITIES

• Collect yearly project requirement and project prioritization with specify service line;
• Coordinate the project objective and business case validation with service line key users before project kick off
• Co-lead project implement with service line and key users according to project objective and project timeline
• Postmortem analysis and productivity tracking of project delivery
• Collect system operation issue and work with technical team for resolution or build into system enhancement plan;
• Capex rolling forecast and control

• Promote continuous improvement mindset and drive initiatives for efficiency/compliance and benchmark internally/externally.
• Collect and introduce new technology  and standardize processes, aligning with global roadmap for the service lines
• Monitor the project delivery comparing with target SLA/RSLA/KPI of the service line
• Facilitate Lean Six Sigma training and drive continuous improvement initiatives within DBS community via Yellow/ Green Belt program.
• Monitoring and tracking delivery of value-add projects and efficiency projects.

• Bachelor degree, majoring in Mathematics, Computer Science, Finance, Business, Engineering or IT
• At least 5 years project management experience in large enterprise/multi-national companies
• End to end process design experience.
• Project experience with Data, BI or reporting function
• Preferably with Lean six sigma certificate (Green Belt above)
• •Preferably with PMP certification
• Good command in both speaking and written English

Danone Asia & Service Delivery Centre-Kuala Lumpur is an organization that delivering unparalleled services experiences across China, North Asia & Oceania (CNAO) and India-South East Asia (ISEA) geographies with the mission to be the BEST IN CLASS by enhancing the experience at every touchpoint, driven by our dedication to quality and innovation to our valued Danoners, customers and suppliers.

We believe in simplification and the power of automation by eliminating the unnecessary and focusing on the essentials, minimizing manual interventions for easier management. Our journey towards excellence is fueled by continuous improvement in leveraging the advancement of technology and data as we constantly refine our processes.

We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or disability status.

Join the winning team, thrive with us!

Hit the 'Apply' button and create your profile in the recruitment system by uploading a CV. We will get acquainted with your experience and then we will arrange the selected candidates for an interview.