KEY ACCOUNT eCommerce & Data

At Danone, we believe that every sale is an opportunity to bring health through food to as many people as possible. As part of our Digital & Data team, you will contribute to shaping the future of our eCommerce business, driving sustainable growth through strong customer partnerships, data-driven decisions and cross-functional collaboration.

We're looking for a passionate and entrepreneurial Key Account eCommerce & Data to manage a portfolio of strategic digital customers and accelerate Danone's eCommerce ambitions.

Location: Milan

About the job

As Key Account eCommerce & Data, you will own the business performance of a portfolio of strategic eCommerce customers, with a particular focus on Pure Players and ePharmacies. You will play a key role in translating Danone's commercial strategy into sustainable growth plans while collaborating with a wide range of internal and external stakeholders.

Your responsibilities will include:

• Own the end-to-end performance of a portfolio of strategic eCommerce customers, driving sustainable growth and profitability.
• Build strong customer relationships and become a trusted business partner for key stakeholders.
• Define and execute customer growth strategies, Joint Business Plans and annual commercial agreements.
• Identify and unlock new business opportunities to accelerate Danone's digital growth.
• Lead commercial negotiations and manage customer investments, ensuring a profitable and sustainable return.
• Manage assortment, product launches, pricing, promotional planning and commercial activations.
• Ensure flawless execution of promotional and commercial plans.
• Leverage sell-in, sell-out and digital analytics to identify growth opportunities and support business decisions.
• Transform data and insights into actionable recommendations, influencing both customer strategy and internal decision-making.
• Lead cross-functional collaboration across Sales, Supply Chain, Finance, Customer Service, Revenue Growth Management and Digital teams to deliver best-in-class execution.
• Contribute to the execution of Danone's eCommerce strategy in partnership with the eCommerce Activation team.
• Participate in local and international projects, workshops and business reviews, fostering continuous improvement and sharing best practices.

To be successful in this role, we believe you bring:

• Master's degree in Economics, Business Administration, Marketing or related fields.
• 3-5 years of experience in Sales, Key Account Management or eCommerce.
• Strong commercial acumen and customer-centric mindset.
• Excellent analytical skills with the ability to translate data into business actions.
• Entrepreneurial spirit, curiosity and a proactive approach to problem-solving.
• Strong negotiation and influencing skills.
• Ability to manage complexity and collaborate effectively across multiple functions.
• Structured way of working with strong execution focus.
• Passion for Sales, Digital and eCommerce.
• Fluent English.

About us 

As a world leading food company DANONE stands for international success. Around 104000 employees work on all five continents in the three Danone business areas Essential Dairy & Plant-Based, Specialized Nutrition and Water on one corporate mission: “Bringing health through food to as many people as possible”. 

We want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food and healthy food needs a healthy planet: this is what our new signature One Planet One Health embodies. 

Do things your way. The way you work, the way you develop, the way you progress, it’s all up to you. 

Working here you’ll need to enjoy a fast-pace, complexity and it can get a little challenging. But it’s packed with opportunities. You’ll work with some of the best-known brands in the world and we absolutely guarantee that you can just be yourself.   

Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One Planet One Health BY YOU. #LI-ITG

We offer 

Our offices are centrally located and easily reached by public transportation. Free water, yogurt and fruits are of course benefits for our employees. We offer you a culture, where you’ll be welcomed to bring in ideas and take initiative. You’ll learn from colleagues highly committed and passionate about what they do. We believe in “One learning a day”: learning something new each day means you keep growing every day! 

We believe everyone has talent, something which comes natural to you. Your uniqueness is something which brings both excellence as well as energizes you. 

Danone is committed to create and live an inclusive & diverse environment, which will drive our growth as a business, as teams, as members of communities & as individuals. Valuing diversity is recognizing and respecting human differences and similarities. Our aim is to ensure that all employees and applicants are given equal opportunity and that our organization is representative of our consumers and society. 

We commit to foster an inclusive working environment where we celebrate all types of diversity, both visible and invisible, which includes age, race, gender, nationality, disability, background, education, religion, beliefs, thinking style, perspectives and sexual orientation. 

We believe that our differences will make the difference 

We believe in recognizing and rewarding talents with a competitive and comprehensive package:

• Annual Base Salary: €40,000 to €50,000, commensurate with the candidate’s level of expertise and experience
• Sales incentives
• Welfare Package: a wide range of benefits and services designed to support employees’ well-being and work life balance
• Profit Sharing: achievement award

What’s next? 

Willing to start your meaningful journey? Hit the apply bottom! 

Your personal data will be processed in compliance with the EU Regulation 2016/679. 

La ricerca è rivolta ad entrambi i sessi (L. 903/77).