Tasks and responsibilities:

• • Be responsible for handling production-related incidents, including internal non-conformities and consumer complaints.
  • Lead and facilitate root cause analyses and ensure the effective follow-up of corrective and preventive actions (CAPAs).
  • Document investigations in the Veeva system.
  • Liaise with suppliers of packaging materials and raw materials in the context of investigations and complaints.
  • Make decisions regarding the release, quarantine, or rejection of affected products.
  • Ensure the implementation and compliance of Quality & Food Safety standards, including HACCP requirements.
  • Contribute actively to maintaining a permanent audit- and inspection-ready organization.
  • Analyze quality and food safety data, such as complaints, non-conformities, product trends, and quality losses, and use these insights to define priorities and develop action plans together with relevant departments.
  • Report KPIs and management information to various stakeholders.
  • Support production departments in reducing quality-related losses.
  • Identify Quality & Food Safety training needs and coach and train QFS coordinators and shop floor employees.
  • Actively contribute to strengthening the quality and food safety culture across the organization.
  • Play an active role in continuous improvement and loss elimination initiatives.
  • Serve as the key point of contact for all operational Quality & Food Safety matters.
  • Be responsible for the pest control system and act as the liaison with the external service provider supporting this program.

• We are looking for a colleague who:

  • Holds a Master's degree in Food Technology, Bioscience Engineering, Industrial Engineering, or a related field.
  • Has experience in Quality, Food Safety, or Production within an industrial/manufacturing environment.
  • Has a solid knowledge of HACCP, Quality Management Systems, and relevant food safety regulations.
  • Demonstrates strong problem-solving skills and expertise in root cause analysis.
  • Is able to analyze data and translate insights into concrete improvement actions.
  • Works effectively and communicates confidently with various departments and stakeholders.
  • Adopts a coaching and inspiring leadership style.
  • Feels comfortable in an operational environment where a strong presence on the shop floor is essential.
  • Is action-oriented and has a strong sense of ownership and accountability.
  • Has a hands-on and pragmatic mindset.
  • Has a very good knowledge of Dutch and a good knowledge of English

You are part of one of the most leading and innovative food companies in the world. Moreover, the factory in Rotselaar is the largest Danone dairy factory in Europe and was awarded the ‘Factory of the Future’ award in 2023.

We offer you a challenging role in an ambitious organization, part of a large international group, with a pleasant and informal working atmosphere. Opportunities to further develop yourself and bring out the best in you! Additionally, we provide excellent primary and secondary employment conditions, including a company car, bonus system, meal vouchers, health insurance, and more.

In all our activities, we uphold the fundamental Danone values: Humanism, Openness, Commitment, and Enthusiasm. These values guide us in how we work and interact with each other. If you're an energetic person who believes in these principles, you are the right person to join our team!

#LI-BE