I feel particularly fulfilled when I can quickly identify and fix the cause of a machine problem. Since I have always enjoyed working with machines, the experience of traveling overseas to observe machinery and processes for the introduction of new equipment at Danone was incredibly valuable.
The factory machines that we maintain every day are like my own children!
What I appreciate most about Danone is that they properly recognize and evaluate your achievements. We have regular opportunities to meet with our supervisors, where we can highlight our accomplishments and receive advice and feedback. This helps to clarify the process towards achieving our goals.
When I was promoted, it was a clear acknowledgment of my efforts, and it significantly boosted my motivation. This evaluation system supports my growth and development.
There was a time when the battery on a machine died, the battery maker had none left in stock and we could not get hold of any more, so we had to stop our yoghurt production. We desperately searched for a solution and on the advice of a colleague, we tried replacing the battery with one from a different machine. It worked straight away. In an emergency, I learnt the importance of staying calm and thinking of the best way out because when you are panicking, your field of vision closes in.
I began to think not only about the tasks before me, but also about what I could do to improve the team and the factory from a broad perspective. Maintenance work is often thought of as an individual job, but good ideas can come up when team members share advice with each other. In order to be able to sustain this environment, I make an effort to promote communication within the team on a daily basis so that we can openly say what we want to say. I think that if you have an atmosphere in which it is easy to ask questions when a new person joins the maintenance team due to an internal transfer or mid-career hire, you can grow with each other.