Invoice Processing

• Review vendor invoices for accuracy, completeness, and compliance with company purchasing policies and procedures.
• Ensure invoices are processed in accordance with local tax and regulatory requirements.
• Collaborate with vendors, procurement teams, business users, and other stakeholders to resolve invoice discrepancies and processing issues.
• Monitor invoice exceptions and processing bottlenecks, escalating and reporting issues to the AP Manager where appropriate.
• Ensure timely and accurate invoice posting to support operational efficiency and financial reporting requirements.

Claims Pre-Checking and Post-Audit

• Review high-risk employee expense claims before payment to ensure compliance with Travel & Expense (T&E) policies and internal guidelines.
• Conduct post-payment audits to identify non-compliant claims and ensure adherence to company policies.
• Investigate policy violations, communicate findings professionally, and provide guidance to employees where necessary.
• Manage employee cash advances and monitor outstanding balances to ensure timely reconciliation and recovery.

Query Management & Stakeholder Support

• Serve as a key point of contact for employee and vendor inquiries, ensuring responses are provided within agreed Service Level Agreements (SLAs).
• Build and maintain positive working relationships with suppliers, employees, and business stakeholders.
• Ensure timely resolution of payment, invoice, expense, and account-related queries while delivering a high level of customer service.
• Collaborate with cross-functional teams to address issues, improve processes, and enhance stakeholder experience.

Financial Control & Month-End Support

• Support month-end closing activities by ensuring AP transactions are accurately recorded and reconciled.
• Assist in AP balance analysis and justification activities to support accurate financial reporting.
• Maintain proper documentation and audit trails to ensure compliance with internal controls and audit requirements.
• Escalate operational risks and compliance concerns promptly to support effective issue resolution and governance standards.

What You'll Gain

• End-to-end exposure to procure-to-pay operations within a leading multinational organization.
• Opportunities to work closely with Finance, Procurement, employees, suppliers, and regional stakeholders.
• Hands-on experience in invoice processing, compliance reviews, employee claims audits, and financial controls.
• Exposure to process improvement initiatives and best practices in a Best-in-Class Shared Services environment.
• A collaborative culture that supports continuous learning, professional growth, and career development.