The incumbent will manage end-to-end AR processes including payment matching, claims resolution, credit control, and invoice accuracy to support timely collections and compliance. 

Responsibilities :

• Ensure timely processing and clearing of customer payments, matching them accurately against invoices.
• Post and reconcile customer claims, identifying and documenting the root cause (e.g., pricing, quantity, delivery issues).
• Perform regular and proactive dunning activities for overdue invoices.
• Follow up with customers to ensure prompt resolution and payment of outstanding balances.
• Ensure accuracy, completeness, timeliness, and quality in the issuance and delivery of customer invoices.
• Timely record all customer claims and perform first-level resolution.
• If a claim is justified, process and clear it with a corresponding credit memo.
• If a claim is not justified, coordinate with the Commercial Business Unit (CBU) to gather supporting documentation and follow up with the customer for payment.
• Manage solvency checks and monitor customer credit limits. 
• Perform manual order releases in accordance with internal credit policy.
• Handle customer invoice processing and outgoing payments related to TTM.
• Process AP/AR reclassifications as needed for trade settlement (TS). 
• Reclassify AR credit balances at month-end.
• Support AR aging report preparation, ensuring accuracy and completeness.
• Maintain proper I2C documentation and filing for audit readiness and compliance.

• Understanding of Invoice-to-Cash (I2C) processes, including systems preferably SAP, workflows, and data management.
• Knowledge of accounts receivable accounting principles and financial reconciliation. Experience in MS Office tools, especially Excel, Word, and PowerPoint.
• University/College degree in Accounting, Finance, or a related field.
• Proficiency in Chinese and English is required; ability to communicate in Thai or Japanese is a plus.
• Good time management and prioritization skills; capable of delivering accurate results under tight deadlines.
• Good team player with a spirit of cooperation and mutual support.
• Fast learner, adaptable, and committed to excellence in task execution.

If you're inspired to make a real impact and deliver outstanding service, we invite you to be part of our team.

We’re committed to building an inclusive workplace that celebrates diversity and ensures equal opportunities for everyone.