Our Quality & Food Safety team makes sure everything Danone does is rooted in quality. From product innovation and ingredient choice to our marketing and delivery methods, it is their job to ensure consumers get the very best. We are currently looking to hire a Market Quality Performance Manager based in Louisville, CO!

This position is responsible for working within the QFS department of Danone North America and provides subject matter expertise on overall product quality performance from manufacturing to consumer use.  The MQP Manager is the primary lead for Danone’s U.S. market quality programs. This role will support the Customer & Consumer Quality functions. This position will also be required to contribute to the MQP strategy development to increase team value.

Essential Duties and Responsibilities: 

This role will have responsibilities as part of the Market Quality Performance team, including:

- Product complaints analysis and management (consumer & customer)

- Key user for primary QFS tools (Veeva, SharePoint, EtQ, Corvium, IQS)

- Support the deployment of Veeva as the QFS platform

- Work with cross-functional teams to drive continuous improvement in the reduction of product complaints

- Acts as an internal partner from the MQP to lead, define, develop, and coach activities to drive improvement in all result areas and KPI’s across all levels

- Provides accurate, complete, and timely market data used for analysis and helps leadership with a data-driven decision-making

- Ensure that concerns are escalated in timely manner to appropriate stakeholders with required information

- Contribute to creating and implementing MQP strategy development & improvement to drive team value

- All other duties as assigned to support QFS & the business

The salary range for this position is $70,000 – $105,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions.  Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

Requirements:

•     College degree in science or related field

•     Minimum of ten (5) years work experience in quality in CPG industry or Trade

•     Ability to create, analyze, and interpret complex data to provide recommendations

•     Team player with a focus on people and process to effectively drive results

•     Effective project manager with the ability to work autonomously with multiple functions

•     Creative thinker with continuous improvement mindset

•     Strong analytical and critical thinking skills

•     Excellent communicator both written and verbal with audiences across multiple levels

•     Must be adaptable and flexible

Danone U.S. is part of Danone North America, a purpose-driven company and an industry leader in the food and beverage category. You’ll work with some of the best-known food and beverage brands in the world. Our strong portfolio of brands includes: Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free,  STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®. 

With approximately 5,000 employees and 13 production locations across the U.S., Danone North America's mission is to bring health through food to as many people as possible. 

You’ll be part of one of the largest Certified B Corps™ in the world, working to make sure our company creates real value for people and the planet. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.
 
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