Product & Agile Delivery

• Support the Product Owner in backlog management, refinement, and prioritization.
• Translate business needs into user stories, functional requirements, and acceptance criteria.
• Ensure requirements meet Definition of Ready (DoR) standards.
• Participate in Agile ceremonies (refinement, sprint planning, reviews, retrospectives).
• Validate deliveries according to Definition of Done (DoD).

Road mapping & Solution Design

Understand business objectives, pain points, improvement opportunities, frame problems and value hypotheses.

• Build implementation of roadmaps/release plans aligned with business priorities and industry best practices.
• Conduct fit–gap and options analysis; design solutions that prefer out‑of‑the‑box and configurable capabilities of planning tools, minimizing custom build.
• Define requirements for baseline and solution design (process, data, configuration) and contribute to high-level plans for releases and workstreams.

Business & Stakeholder Interaction

• Act as the key interface between planning users and IT & Data teams.
• Clarify functional questions and support business decision making.
• Communicate system changes, fixes, and enhancements to stakeholders.
• Contribute to change management activities during releases and rollouts.

Planning Processes (Demand and/or Supply)

Depending on experience and placement, support processes such as:

• Forecast creation, adjustments, and performance monitoring.
• Product lifecycle management (NPI, phase-in / phase-out).
• Network & production planning, master planning, and deployment planning.
• Detailed scheduling and material requirements planning (MRP).
• Understanding the impact of planning data on upstream and downstream processes.

Systems, Data & Quality

• Support Demand Planning systems and their integrations with ERP platforms.
• Perform technical data validation and coordinate issue resolution.
• Analyze incidents and data inconsistencies, identifying root causes.
• Support operational activities such as data validation, checks, and recovery.

Continuous Improvement

• Identify improvement opportunities in tools, processes, and ways of working.
• Run pilots/POCs, standardize documentation, and support regional/global deployments.
• Contribute to documentation and process standardization.
• Understand and formalize value realization (adoption, cycle time, forecast accuracy, plan adherence, inventory/svc trade‑offs).
• Support regional or global deployments, pilots, and enhancements.

Technical & Functional Skills

• Experience as a Product Analyst, Business Analyst, or similar role within IT / Data.
• Strong understanding of Agile / Scrum methodologies.
• Experience with backlog management tools (e.g. Jira).
• Ability to write clear and structured functional requirements and user stories.

Business & Domain Knowledge

• Concrete experience in at least one Supply Chain Planning domain (e.g., demand planning, network planning, master planning, deployment, detailed scheduling, MRP).
• Understanding planning concepts, planning cycles, Key supply chain planning KPIs, and cross functional impacts.
• Ability to partner with business leaders to shape requirements and configure solutions to outcomes

Systems & Data

• 3+ years of experience with at least one advanced planning system, such as: o9 (preferred), SAP APO, SAP IBP, Kinaxis RapidResponse, OMP, Blue Yonder (JDA), Anaplan, or similar.
• Basic understanding of ERP integrations and Master data concepts (Specifically SAP).
• Excel proficiency: formulas, PivotTables, data cleanup (e.g., XLOOKUP/INDEX‑MATCH), and reconciling large datasets. 
• SQL fundamentals: ability to write basic SELECT queries with WHERE/ORDER BY/JOIN/GROUP BY to extract and validate data. 
• Integration literacy: understanding of interface concepts (messages, logs, retries, transports) across o9 ↔ MuleSoft ↔ SAP. 
• At ease with Office based AI tools (Copilot)
• Comfortable working with data analysis, functional testing, and issue investigation.
• Understanding of end-to-end integration in the planning ecosystem.

Language Requirements

• English fluency is mandatory (role supports US, Canada, Brazil, Argentina, Mexico).
• Spanish fluency is required (role based in Mexico with daily interactions in Spanish).
• Portuguese is a plus (due to Brazil scope).

Behavioral Competencies

• Strong communication and stakeholder management skills.
• Ability to work in a global and multicultural environment.
• Structured, detail‑oriented, and proactive.
• Strong sense of ownership and accountability.

Education

• Degree in Engineering, Information Systems, Supply Chain, or related field.
• A minimum of 3 years in planning technology roles (implementation/transformation); end-to-end delivery of at least one workstream (e.g., demand, supply, S&OP, production planning)

CPG/FMCG experience preferred.