Would you like to work at the heart of the Global HQ of Nutricia/Danone and be the strategic business partner for our adult Category? Are you the expert who will transform our predominantly F2F Engagement model to an Omnichannel one with Healthcare Professionals? At SN we support healthcare professionals in making nutrition an integral part of care. Our Omnichannel Engagement methodology aims to meet healthcare professional needs and empower them to deliver the best patient outcomes.

As our Healthcare Engagement Lead – Adult, you will support our global vision by creating a best-in-class Specialized Nutrition (SN) Omnichannel Engagement organization. It will be all about engaging with the right Healthcare Professionals, with the right content, through the right Channels, and at the right frequency.

As your primary mission, you will support the country organizations (Central Business Units) worldwide in rolling out the company's Omnichannel methodology to drive Adult business and deliver a significant sustainable competitive edge to SN. This transformation to an Omnichannel organization will require bringing knowledge to our people, building the right systems, tools, and data capabilities together with other global and local teams.

You will report to Lin Lei, Global HCP Engagement Director.

Main responsibilities:

• Develop, enrich, and execute the Global Omnichannel vision, strategy, and roadmap for the Adult category.
• Roll out the company Omnichannel methodology in the CBUs to land adult business ambition both short and mid/long term.
• Work closely with Global colleagues in CB&I, medical, legal and channels to design the best HCP engagement strategy to deliver efficient and effective engagement models.
• Develop and enable Omnichannel capabilities and skills (people development, process and governance, tools, and systems) both at Global and CBU levels, enabling CBUs to be set up for success in execution.
• Contribute to and help implement a new set of KPIs and dashboards to aid superior decision-making and continually evolve/optimize the HCP engagement model. Ensure consistency of execution by coordinating with other Global teams: Digital, Marketing, HCP Performance, Data team.

• 10+ years of experience in a business-to-business commercial environment with a proven track record in Omnichannel Engagement.
• Experience in a senior commercial/leadership role in a complex, multinational environment in either the Pharma or Healthcare industry.
• Demonstrated knowledge and experience developing and executing Omnichannel strategies, with up-to-date knowledge of industry trends in this field.
• Strong strategic thinker with the ability to switch between big picture and deep-dive into detail.
• Strong commercial acumen and analytical skills.
• Strong leadership in driving change and engaging with various cross-functional teams.
• Ability to influence at all levels, across functions and countries.
• Fluent in English

Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.
We’re proud to be a B-Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do. We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.

We Offer

It’s an exciting time to join Danone as a Global Healthcare Engagement Lead for the Adult category. And the best part? You’ll be supported to grow an impactful career that you can be proud of. Together, we’ll build a healthier world. All Danoners receive a complete package of benefits. This includes a competitive salary and yearly bonus, a premium free pension and great discounts on health insurance and Danone products. We understand the importance of flexibility and offer 30 days of annual leave (with the opportunity to purchase more).

What’s next?
It’s simple – hit the “apply” button. In order to comply with GDPR we can’t process your personal data without your given consent, so please apply directly via this website. Good luck! We can’t wait to meet you.
Need more information? Please contact me, Esther Vermeer, Talent Acquisition Manager Sales & Marketing via esther.vermeer@danone.com.

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* all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status