Drive the end‑to‑end collections process and strengthen financial performance by managing key customer accounts, resolving discrepancies, and reducing credit risk. This role is perfect for someone analytical, proactive, and energized by problem‑solving in a dynamic environment.

As a member of the Credit & Collections team, you’ll play a critical role in safeguarding cash flow, improving the customer experience, and ensuring accurate financial operations. In a context where precision, agility, and cross‑functional collaboration are essential, your ability to communicate clearly, maintain strong relationships, and navigate complex account scenarios will make a visible impact.

What makes this role exciting is the balance between financial analysis, daily interaction with customer AP teams, and the opportunity to influence processes that directly support commercial success. We’re looking for someone who thrives in detail‑driven work, can anticipate issues before they arise, and brings a solutions‑first mindset.

In this role, you will:

• Manage a customer account portfolio, monitor payments, and assess ongoing credit risk.
• Contact customer AP teams daily via multiple channels and document all collection activity.
• Prepare account reconciliations, fulfill invoice or statement requests, and support B2B collections.
• Research discrepancies, investigate deductions, and collaborate with AR, Pricing, Sales, and Customer Service teams.
• Ensure correct pricing is reflected in customer systems and validate information through customer portals.
• Provide monthly reporting on collection performance for assigned accounts.

This is a unique opportunity for someone who enjoys connecting data, processes, and relationships—driving real financial results that support the company’s long‑term growth.

About You

You are someone with a strong foundation in Accounts Receivable, solid understanding of billing, disputes, deductions, and the ability to work with accuracy in a fast‑paced environment. You communicate confidently in English—both in calls and meetings—and are comfortable navigating customer portals, SAP, and Microsoft Office at an intermediate to advanced level.

You bring a growth mindset: you enjoy learning, adapting, and finding better ways to solve problems. You’re committed to delivering outstanding customer service, building trust with key partners, and acting with urgency when needed. This role will challenge you, expose you to cross‑functional collaboration, and support your development across technical, analytical, and communication skills.

We’re looking for someone who:

• Has strong command of billing, deductions, disputes, and account reconciliation, with the ability to analyze data and make informed decisions.
• Demonstrates excellent attention to detail, strong organization, and the ability to prioritize multiple accounts and tasks.
• Feels confident working within customer portals, validating information, and managing documentation independently.
• Communicates clearly and effectively, both in writing and verbally, when engaging with customers and internal teams.
• Works with creativity, discipline, and urgency, identifying critical actions and following through without constant supervision.
• Embraces adaptability, continuous learning, and personal development, seeking ways to improve processes and outcomes.

This role is ideal for someone who blends financial precision with a proactive mindset, collaborative spirit, and a genuine drive to deliver meaningful results.