We are seeking an experienced Employee Services Senior Manager to lead a high‑impact regional team and elevate the employee experience across the Americas. This role requires a senior, strategic, and service‑oriented leader who can balance service delivery excellence, stakeholder management, and people leadership within a complex and fast‑moving environment.

Required Experience & Qualifications

• Bachelor’s degree in Business Administration, HR, or related fields.
• 10+ years of experience in Employee Services, HR Operations, Shared Services, or similar roles.
• Proven experience managing senior stakeholders and navigating complex organizational environments.
• Experience interacting with senior leaders and influencing decision‑making.
• Deep knowledge of HR operations, HR admin and payroll processes, HRIS/core HR systems, and compliance.

Key Skills & Strengths

• Ability to engage, influence, and drive outcomes with senior HR and business leaders.
• Skilled people manager with a track record of leading large HR operations teams.

• Strong leadership with a people‑first and service‑oriented mindset.

• Strong operational mindset with experience managing HR delivery centers.
• Deep understanding of HR processes, data governance, payroll cycles, and compliance frameworks.

• Analytical, structured, and proactive in problem-solving.

• Skilled in managing complex operations in multinational environments.

At Danone Mexico, we work with a deep conviction: the health of people and the health of the planet are interconnected. Guided by our global vision, One Planet. One Health., we strive to build a healthier future through foods and beverages that are part of the everyday lives of millions of families around the world.

In Mexico, with more than 15,000 employees, 35 plants, and over 100 distribution centers across the country, we are a diverse and highly committed community driving iconic brands such as Danone, Activia, Oikos, Danonino, Bonafont, and Silk. Every person who joins us contributes a key part to our ongoing evolution and innovation.

At Danone, you will find an environment where you can grow with purpose and be your authentic self. We value what each individualbrings, and it is that unique combination of experiences, talents, and perspectives that strengthens our culture and empowers us to achieve extraordinary results. Here, you will have the freedom to propose, create, and bring ideas to life that generate real impact.

We support your development through continuous feedback, clear objectives, agile methodologies, and learning tools designed to accelerate your professional growth. We want you to move forward with confidence and find a path that truly inspires you. Your well-being is also essential to us. That’s why we offer flexible benefits, comprehensive physical, emotional, and financial well-being programs, support platforms, exclusive discounts, and benefits above those required by law that accompany every stage of your life.

We are proudly a certified B Corp company, reflecting our commitment to responsible practices, conscious decision-making, and a positive impact on people, communities, and the planet.

If you’re looking for a place where you can contribute, grow, and be part of a community that works with purpose, we invite you to explore our job openings and discover for yourself everything you can build at Danone. Your next big professional step could start here.

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