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Global HCP Performance Management Lead

  • Netherlands
  • Amsterdam
  • On-site
  • Permanent Full-Time
  • Posted: 25 Aug 2025
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Global HCP Performance Management Lead

About the job

As the HCP Performance Management Lead for Danone’s Specialized Nutrition business, you will be responsible for designing and implementing a best-in-class performance management framework to monitor Health Care Professional (HCP) engagement globally. This includes developing and managing a Single Source of Truth (SSOT) dashboard to deliver accurate, consistent, and actionable insights. You will enable the deployment of granular, compliant local dashboards in partnership with Country Business Units (CBUs), supporting data-driven decision-making and continuous performance improvement. 

This role plays a critical part in leveraging data and insights to drive the implementation of Danone’s Category Demand Generation model, enhance field force effectiveness, and accelerate the digital transformation of HCP engagement. 

 

As part of this role, your key responsibilities are...

on HCP Engagement Performance Monitoring:

  • Design and lead a global HCP engagement performance measurement framework aligned with Specialized Nutrition strategic priorities.
  • Define and standardize KPIs, benchmarks, and reporting methodologies worldwide.
  • Collaborate with cross-functional stakeholders (e.g., MCE, CRM, Martech) and IT teams to integrate data sources into Danone’s cloud infrastructure. 

on SSOT Dashboard Development & Governance: 

  • Develop and maintain an automated, scalable SSOT dashboard to centrally track global HCP engagement KPIs.
  • Ensure data accuracy, consistency, and integrity across systems and reports.
  • Coordinate closely with CBUs and regional teams to ensure alignment and governance.
  • Partner with global IT and analytics teams to industrialize and future-proof reporting capabilities.

on Performance Insights & Strategic Recommendations:

  • Conduct regular performance reviews to identify trends, gaps, and opportunities for optimization.
  • Provide high-impact insights and recommendations to global, regional, and CBU stakeholders.

on Omnichannel Transformation Enablement: 

  • Collaborate with MCE and digital teams to design and deploy omnichannel engagement use cases.
  • Leverage Danone’s data assets to enable scalable implementation of digital initiatives.
  • Work closely with analytics and IT teams to support the execution of advanced analytics use cases. 

on HC&CE Sales Performance reporting 

  • Guide/coordinate the Sales Channel Performance for Healthcare and Channels team at Danone, including updating SN Factbook.
  • Provide holistic healthcare and channels insights focusing on critical cells.

Job Dimensions: 

  • Scope: Global responsibility for HCP engagement performance management and data & analytics transformation within Specialized Nutrition.

  • Collaboration: Extensive cross-functional (MCE, IT, Digital, Finance, Strategy & Insights) and cross-regional (CBUs, regional hubs) collaboration is essential.

  • Tools & Systems: Power BI, Excel, PowerPoint; working knowledge of data cloud platforms and CRM tools.

 

About you

  • Bachelor’s degree required; Master’s or MBA preferred in Business, Analytics, Data Science, or related field.
  • 5–8 years of experience in performance management or data analytics roles, ideally in healthcare, nutrition, or FMCG.
  • Advanced analytical skills and fluency in using Microsoft tools, Power BI etc. Understanding of cloud ecosystem (Microsoft Azure).
  • Proven experience designing and deploying performance frameworks and SSOT dashboards in a global environment. Experience managing data flows from source systems to performance dashboards.
  • Excellent analytical understanding of sales data – financials, market share, distribution, TDP, price index, etc.
  • Demonstrated ability to operate effectively in a matrixed, multicultural, cross-functional environment.
  • Excellent communication and stakeholder management skills; able to influence across all levels of the organization. 
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About Danone

At Danone we are committed to our mission “bringing health, through food to as many people as possible”. Working together to make sure that our brands, like Hipro, Nutricia, Alpro, Activia, Nutrilon and Evian, create real benefits for people, communities and the planet. You will be part of one of the largest Certified B Corps™ in the world. Being B Corp means to be part of a select movement of companies verified to be meeting the highest standards of social and environmental criteria and using business as a force for good. One Planet. One Health

We Offer

All Danoners receive a complete package of benefits. This includes a competitive salary and yearly bonus, a premium free pension, 30 days of annual leave (with the opportunity to purchase more) and you will receive a monthly health care allowance.  In addition, you can get discount on your gym membership, and we offer initiatives focused on nutrition, physical, and mental health. We provide continuous learning opportunities through workshops, online courses and training sessions.
In the Netherlands we also offer a hybrid working environment which enables each team to meet our people's desire for flexibility. You can work from one of our People Hubs in Hoofddorp, Utrecht and Rijswijk or you can work from home.

committed to embrace diversity, nurturing an inclusive workplace where every individual is valued; Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA.

What’s Next

It’s simple – hit the “apply” button before the application deadline of August 15, 2025. In order to comply with GDPR we can’t process your personal data without your given consent, so please apply directly via this website. Good luck! We can’t wait to meet you.
Need more information? Please contact Esther Vermeer, Talent Manager Sales & Marketing via esther.vermeer@danone.com.

* all applications will be considered for a vacancy without discrimination based on ethnicity, color, religion, sex, sexual orientation, gender identity, nationality, disability, or any other protected status.
We put people at the center of everything we do. Bring your unique perspective, ambitions and ideas to the table – the impact you could make might surprise you. We are committed to embrace diversity, nurturing an inclusive workplace where every individual is valued; Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA

 

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Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition. 

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