The Customer Business Manager for Wakefern Yogurt and RTD Shakes will develop and execute sales strategies to grow Danone North America’s Yogurt and RTD Shakes business. Wakefern is a key regional player and a top 10 grocery customer. This role serves as the primary customer contact, presenting and selling Danone North America products to retailers. The manager will understand customer business needs and develop short and long-term strategies that support customer goals while delivering company sales targets and financial expectations. They will execute company plans at the customer level by building customer and category plans in partnership with internal stakeholders. The role will also lead and coordinate cross-functional customer efforts, including category management, shopper marketing, customer service, and other teams, to deliver the customer plan.

You Will:

• Build and execute the customer plan to grow the business: Coordinate selling process for the given customer /categories to deliver Financial Objectives
• Gain a deep understanding of customer needs and priorities (e.g., their KPIs, business/category goals, etc.)
• Enhance relationship with customer and Danone NA: Build and maintain relationships with key customer personnel
• Develop calendar for customer-touchpoints – regular connects with Wakefern Category managers and analysts
• Monitor account performance: Manage trade spending, promotional programs, spending across the brands to reach targets
• Deliver in-store execution performance: Help define what success looks like in the store in coordination with the Director
• Provide customer/category feedback internally: Communicate customer needs to internal stakeholders
• Lead cross functional team communication (supply chain, customer service, shopper marketing, etc.) related to promotion, merchandising, and distribution

You will be accountable for:

• • Develop sales/account plans to meet customer objectives while operating within Danone North America corporate initiatives and guidelines (e.g., customized SKUs, operational targets, etc.)
  • Look for opportunities to gain distribution on new products and improve product exposure (shelf positioning, advertising, and promotions) – including monitoring what competitors are doing
  • Manage the development and delivery for all customer presentations
  • Represent Danone NA during annual tradeshows, conferences and events attended by customer
  • Provide key inputs for demand planning and distributor teams– own the bottom-up forecast, provide key input into the bottom-up forecast
  • Provide category thought leadership and insights from customer to drive both category growth and business across Danone NA
  • Communicate emerging market needs and requirements for product development
  • Communicate and manage outlook of future Purchase Orders and proactively identify potential risks with the Customer

Other:

• Manage 1 Direct Report – Sale Analyst
• P&L Responsibility - $60MM Net Sales

The salary range for this position is $100,000 – $140,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions.  Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

This role is considered a “hybrid” position that allows for flexible work, meaning it is a role where collaboration with key stakeholders in Danone Hubs occurs. While you may have the option to work from home on a schedule as agreed to with your supervisor, you are also expected to regularly report to your assigned office location at least 3 days per week.

• Bachelors Degree
• 5 years minimum with CPG company within a Sales function
• Must live local to Edison, NJ (NJ/PA/NY)  - no relocation available at this time

Life at Danone

With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves “Proud Danoners.” 

Learn more about Life at Danone

Our Brands

When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®.

Our Purpose

We’re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we’re proud to be the world’s largest B Corp.

Learn more about our mission.

Our Benefits

Our commitment to making the world healthier starts with our employees. 

• Physical Wellbeing: We pay for the majority of your medical benefits – which include medical, dental and vision – with our competitive 80%/20% cost-sharing model.
• Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.  
• Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.
• Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance.

Learn more about our benefits.

Equal Opportunity Employer
Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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