The position is accountable for evaluating and implementing IM operation strategy in Europe with the purpose of uplifting and optimize experience of all Expats, Local enhance and international remote workers and their family on international assignment.   

Your responsibilities

Ensure company IM core model operation process implement end-to-end in Europe

• Familiar with end- to- end IM process and global core model design, bring in live Service delivery center
• Conduct gap analysis of existing practice
• Propose roadmap of gap closing, harmonize process in Europe
• Ensure operation excellence not limited to visa, work permit, shipping, schooling, housing, spouse support, banking, tax, insurance etc.
• Set clear RACI of both internal and external parties and their service level agreement.

Design and implement employee experience journey for Expats and their families.

• Review and propose close loop journey from home country to host country with clear RACI of internal and external parties
• Enhance experience on each step of the journey by set clear operation standard and measurement with playbook for both HR, Service provider and employee
• Design vivid User guide with country specifics reflect all necessary information for expats and their family members.
• Design and operate Expat community for info update salons, country specific updates, life and culture inspiration and support.  Digital platform or e-magazines design.
• Strategize IM operation to deliver excellence in service level
• Strong vendor management for  IM operation activity support (visa, immigration, schooling, housing, culture, spouse support)
• Good Tax, payroll, HR admin expertise to advise team in daily operation.
• Clear vendor management strategy, quality control and service level agreement monitoring.

Qualifications

• Bachelor’s degree in HR, Information Management, Reward, Payroll, Customer Relations, or a related field
• Minimum 10 years of experience in IMM (International Mobility Management) administration or a similar area
• Experience working with IM service providers
• Strong digital mindset with familiarity in content management and community platforms
• Service-oriented approach with strong customer focus
• Proven stakeholder management skills, including exposure to senior stakeholders
• Experience working in a European scope and in cross-country environments

• Opportunity to shape a high-impact category in a growing and innovation-driven organization
• Exposure to cross-functional and international collaboration
• A dynamic environment combining strategy, science, and business
• Work in a professional environment with a well-developed feedback culture,
• Flexible work model in a hybrid system,
• Workation - the ability to combine work with leisure - for 30 days a year, you can work from virtually any location in Europe,
• Access to a benefits platform offering discounts on company products and vouchers for cultural and sports events,
• Subsidy for Luxmed / Medicover - after all, we prioritize health,
• Subsidy for a Multisport card,
• Life insurance and Employee Capital Plans (PPK).

Click the “Apply” button and create your profile in the recruitment system by uploading a CV. We will get acquainted with your experience and then we will arrange the selected candidates for the first interview.

We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, age, sexual orientation, gender identity, national origin, or disability status.

Danone Sp. z o.o. with its registered office in Warsaw (ul. Bobrowiecka 8, 00-728 Warszawa) is the controller of your personal data disclosed in the profile and in documents submitted during the recruitment process.