At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams.   We are currently looking to hire a Quality Laboratory Supervisor based in Minster, OH!  

In this role, you will be responsible for: 

The primary responsibilities of the Quality Lab Supervisor are to effectively ensure compliance to the Danone Quality Assurance system, Food Safety and Analytical Performance Basics, 3^rd party audit and certification standards (e.g. FSSC 22000 standards, GFCO, etc.),  internal audit standards, regulatory requirements (e.g., PMO, FSMA), support manufacturing operations, develop and improve food safety and quality programs, ensure that all employees maintain good manufacturing practices, collaborate with production, attend various quality meetings, conduct on-the-job trainings, and provide leadership to manage the Quality Laboratory and the Quality Lab Techs who work there.

Responsibilities require stamina and endurance (e.g., standing, walking, climbing, crawling, bending, kneeling, crouching, etc.) for long hours, and the availability to work flexible hours (e.g., late nights and weekends).

Specific Job Duties & Tasks:

• Ensure Food Safety & Quality conformity of all products delivered to market, consistently with the overall SQCDME Plant performance, and the P& FP specifications
• Ensure product sent to the market is following local, state, and federal regulations as well as Danone procedures, raw & packs, product, and process specifications
• Support compliance with finished product Quality & Food Safety Sampling, control plans, and monitoring plans
• Animate a product superiority mindset in the laboratory team.
• Support and implement action plans to improve Quality metrics (KPI's) including but not limited to Consumer Complaints, ABC, Finished Goods Loss
• Accountable for laboratory metrology program (calibrations) and PM's
• Ensure full compliance with the Danone Food Safety Policy and Danone standard's execution 
• Lead the Food Safety and Analytical Performance Audit and ensure plant is complaint to these standards
• Ensure Quality & Food Safety is forefront in SOP's and working instructions
• Support product release and rules for non-conforming product management
• Organize training, certifications and audits internal & external to laboratory test for technician compliance
• Facilitate, animate, & communicate Quality & Laboratory Management Reviews and KPI status
• Be the primary contact for quality in the laboratory and plant.
• Build and manage the Quality Laboratory Technician Team to meet Food Safety requirements, Danone Standards, and completion of Analytical Performance
• Participate in the interviewing, hiring, and training of employees; planning, assigning, and directing work; appraising performance; rewarding and correcting employees; addressing complaints and resolving barriers to success.
• Communicate and assure the Quality & Food Safety policy execution, including the Escalation and communication rules (timelines, results, monthly reporting…)
• Develop the Quality Laboratory Technicians for mobility cross functionally
• Provide leadership and improve quality performance
• All other assigned duties

Essential Knowledge, Skills, & Abilities:

• Knowledge regarding food safety, quality, regulation, and laboratory testing
• Computer literacy and software navigation
• Must be a leader, able to motivate others, able to recognize areas of need across the company and tackle projects independently
• The ability to rapidly assess, analyze, make decisions, and quickly resolve complicated quality problems with little initial information or direction and with varying degrees of ambiguity
• Ability to work with confidential materials
• Must possess superior spreadsheet, word processing and database computer skills
• Proactivity, data analysis, trend analysis (foresight), quick thinker/respondent, conceptualization skills
• Excellent communication (verbal, written), presentation skills, leadership, and interpersonal skills
• Established project management skills. Must bring leadership, interpersonal and communication skills required to interact with various levels of plant and corporate personnel and influence others
• Demonstrated ability to work with cross-functional teams and share knowledge/ideas
• Meticulous work ethic and keen awareness to detail
• Ability to work under deadlines, with multiple priorities and tolerate stress
• Must be adaptable and flexible and demonstrate patience, persistence, and resilience
• Desire new challenges
• Manage priorities while allocating time to long-term, quality continuous improvement projects. 

Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.    (**For worker level roles: Review for applicability for each site**). 

Qualifications:

• Bachelor’s degree in microbiology, chemistry, food science or related field is required.
• 3-4 years previous Quality Assurance experience in food/beverage manufacturing environments with emphasis on dairy fermentation and laboratory management preferred.  Prior experience within a food manufacturing environment required.
• Prior supervisory experience required.
• Continuous improvement experience preferred.
• Professional licenses/certificates (preferred)
  • FSSC 22000 food safety certification
• Danone seeks an employee who appreciates their role in the product life cycle and desires to abide by company policies related to safety, quality, and the environment.
• Must be able to accommodate a 24/7 manufacturing facility on an as needed basis

Working Conditions:

• Manufacturing Plant
  • Internal traffic (e.g., various personnel operating powered equipment or handling raw materials)
  • Potential hazards (e.g., chemicals, sharp objects, heavy machinery, and steam pipelines)
  • Loud noises, agricultural odors, wet floors, and condensation
• Other responsibilities require stamina and endurance (e.g., standing, walking, climbing, crawling, bending, kneeling, crouching, etc.) for long hours.

Danone U.S. is part of Danone North America, a purpose-driven company and an industry leader in the food and beverage category. You’ll work with some of the best-known food and beverage brands in the world. Our strong portfolio of brands includes: Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free,  STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®. 

With approximately 5,000 employees and 13 production locations across the U.S., Danone North America's mission is to bring health through food to as many people as possible. 

You’ll be part of one of the largest Certified B Corps™ in the world, working to make sure our company creates real value for people and the planet. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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