You will support eCommerce customers through analyzing customer performance to inform and support sales team in driving business at customer. Pull customer data, track scorecard metrics/customer KPIs, and perform analysis that provide insights to analysts, KAM, Director & VP to shape customer conversations and plans. Input sales/customer information into data systems. Support sales teams with administrative tasks. Monitor trade performance and update systems to reflect liabilities

You Will 

Pull data and perform analyses to support sales team in growing the business at assigned customers

• Support Sales, Finance and Demand Planning through weekly/monthly data pulls providing volume, sales, weeks of supply, and providing insights into key trends and opportunities
• Improve forecasting through development and maintenance of monthly customer forecast templates analyzing consumption trends and customer order history 
• Utilize syndicated, panel, or customer data to analyze the business, understand business trends, and provide a point of view on solutions
• Deliver on ad hoc requests for additional sales needs regarding data pulls, presentation development, etc.
• Perform analyses to identify new distribution and incremental sales opportunities for given customer(s)
• Generate sales reports in support of customer performance and contract adherence management
• Support trade management through analyzing current sales performance and consumption trends against liabilities, invoices, and deductions 

Input information for sales teams into systems

• Own process for entering and submitting trade updates into the trade management system across all categories for assigned customers ensuring audit compliance
• Own creating, updating, and managing new item setup within Kantar (DCP) for all new items as dictated by account leads
• Own new item setup with customers through entering new item details into customer portals, submitting offline new item forms, securing images from digital shelf, and procuring samples

Support sales teams with administrative tasks

• Support item maintenance through managing and customer product lists, updating pricing, securing compliance documentation, and ensuring specs are up to date
• Support trade management through price block analysis, deduction resolution, and ensuring audit compliance 
• Lead direction of cash application of our invoices with the revenue specialist 
• Respond and/delegate customer inquiries for item list price updates, ANDON cords, statement requests, and disputes 

Build and execute category plans at specific customers to grow business ( where applicable) 

• Coordinate selling process for necessary categories at given customer
• Gain a deep understanding of customer needs and priorities within covered categories (e.g., their KPIs, business/category goals, etc.)
• Look for opportunities to gain distribution on new products and improve product exposure (shelf positioning, advertising, and promotions) – including monitoring what competitors are doing
• Assist in negotiations with customer headquarters/category buyers on pricing, new items, and promotions
• Leverage internal resources (category management, customer planning, shopper marketing, etc.) to drive success at customer across covered categories

The salary range for this position is $60,000 – $65,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions.  Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

• 4 year business degree
• 0 to 3 years work experience
• Experience with Amazon Vendor Central preferred
• Strong analytical skills and ability to analyze data
• Strong excel skills 
• Superior communication skills (written and verbal)
• Strong, proven potential leadership skills
• Excellent attention to detail
• Ideally CPG experience

Life at Danone

With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves “Proud Danoners.” 

Learn more about Life at Danone

Our Brands

When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®.

Our Purpose

We’re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we’re proud to be the world’s largest B Corp.

Learn more about our mission.

Our Benefits

Our commitment to making the world healthier starts with our employees. 

• Physical Wellbeing: We pay for the majority of your medical benefits – which include medical, dental and vision – with our competitive 80%/20% cost-sharing model.
• Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.  
• Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.
• Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance.

Learn more about our benefits.

Equal Opportunity Employer
Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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