Position Purpose

The Senior Product Owner – Direct Commerce & Commercial Insights is accountable for the strategy, prioritization, value realization, and evolutive roadmap of a broader product portfolio covering B2B, D2C, eCommerce, and Insights squads. The role owns a medium-to-high complexity domain with multiple interdependencies, senior stakeholders, and significant commercial impact. The Senior Product Owner ensures a coherent product direction across squads and maximizes value through strong prioritization, roadmap integration, and portfolio-level governance.

Context of the Area

The Direct Commerce & Commercial Insights team is responsible for digital products that support direct and indirect commercial interactions, digital selling models, transactional journeys, and insight generation across the commercial ecosystem. Its scope includes B2B, D2C, eCommerce, and insights products. The Senior Product Owner is expected to align multiple roadmaps, connect business priorities with product investments, and ensure that platforms, data, and user journeys work as a coherent product ecosystem.

Key Responsibilities

Product & Agile Delivery

• Own the product vision and expected value of the broader Direct Commerce & Commercial Insights portfolio.
• Lead prioritization across multiple squads, ensuring backlog decisions reflect strategic business priorities, dependencies, risk, and delivery capacity.
• Balance discovery, delivery, and optimization across B2B, D2C, eCommerce, and insights products.
• Make portfolio-level trade-offs on scope, timing, complexity, and investment to maximize commercial impact.
• Drive consistency in product management practices across squads and support the development of Product Owners/Product Analysts when relevant.

Road Mapping & Solution Design

• Define and orchestrate the multi-squad roadmap for the domain, ensuring alignment with growth priorities, channel strategies, and platform constraints.
• Sequence work across squads to account for cross-product dependencies, value realization, and business timing.
• Evaluate platform and solution options in partnership with technical teams, balancing scalability, cost, speed-to-value, and sustainability.
• Maintain a clear portfolio narrative connecting investments, business outcomes, and product evolution.

Business & Stakeholder Interaction

• Act as the senior product counterpart for business, commercial, digital, data, and IT stakeholders across the product group.
• Build alignment with senior stakeholders on priorities, trade-offs, roadmap direction, and outcome expectations.
• Communicate portfolio status, risks, dependencies, and strategic choices in a clear and executive-ready manner.
• Foster collaboration across squads to avoid duplication, improve sequencing, and ensure product ecosystem coherence.

Planning Processes

• Own product strategy and prioritization for digital B2B commercial capabilities.
• Guide evolution of D2C and eCommerce journeys, including transactional and insight-related needs.
• Ensure insights and reporting capabilities support decision-making across the commercial product scope.
• Align portfolio planning with commercial priorities, platform sustainability, and cross-team execution realities.

Systems, Data & Quality

• Ensure the portfolio maintains high standards for platform reliability, data consistency, delivery quality, and operational continuity.
• Oversee issue prioritization and escalation when defects, dependencies, or operational risks have material business impact.
• Drive cross-squad governance of KPIs, reporting standards, and product performance indicators.
• Ensure that commerce platforms and insights products remain aligned on business definitions, metrics, and value realization measurement.

Continuous Improvement

• Drive improvement in product governance, prioritization discipline, roadmap clarity, and squad collaboration.
• Promote experimentation, KPI-driven reviews, phased rollout strategies, and post-launch learning loops.
• Standardize reusable practices where possible while preserving flexibility for market-specific needs.
• Use portfolio outcomes such as adoption, revenue support, conversion, service performance, and stakeholder satisfaction to guide continuous improvement.

This role is considered a “hybrid” position that allows for flexible work, meaning it is a role where collaboration with key stakeholders in Danone Hubs (White Plains, NY or Louisville, CO) occurs. While you may have the option to work from home on a schedule as agreed to with your supervisor, you are also expected to regularly report to your assigned office location at least 3 days per week.

The base compensation range for this position is $162,000 to $233,000 commensurate with experience. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment with opportunities to work both remotely and in office when desired.

Technical & Functional Skills

• Strong experience as a Senior Product Owner, Product Owner, Product Manager, or equivalent role in complex digital commerce and commercial technology environments.
• Advanced expertise in agile product leadership, multi-squad prioritization, roadmap governance, and dependency management.
• Broad familiarity with commerce-relevant platforms and ecosystems, including Adobe Experience Manager (AEM) for digital experience orchestration, Adobe DAM for asset operations, and Salsify for product information and catalog support.
• Understanding of analytics and reporting platforms such as Google Analytics 4 and Power BI to connect commercial journeys with insight generation and KPI visibility.
• Awareness of martech and customer data platforms such as Treasure Data and related CRM/activation ecosystems to support connected commerce and insight use cases.
• Strong command of Jira, Confluence, roadmap tools, and portfolio tracking tools.

Business & Domain Knowledge

• Deep understanding of B2B, D2C, eCommerce, and digital commercial product ecosystems.
• Strong commercial acumen, including familiarity with KPIs such as conversion, revenue, average order value, retention, and customer lifetime value.
• Understanding of omnichannel consumer behavior and the role of insights in commercialization decisions.
• Ability to connect product investments with business growth, profitability, and operational effectiveness.

Systems & Data

• Strong understanding of end-to-end commerce architecture, including front-end experiences, platform integrations, and insight/reporting layers.
• Experience managing cross-product data dependencies and KPI governance across multiple squads.
• Familiarity with integrations among commerce platforms, analytics tools, customer data systems, and reporting layers.
• Ability to use quantitative and qualitative signals to prioritize and assess value realization.

Language Requirements

• English fluency is mandatory.
• Spanish is strongly preferred/required depending on portfolio and market scope.
• Portuguese is a plus.

Behavioral Competencies

• Strong leadership through influence and servant leadership mindset.
• Excellent communication, influencing, negotiation, and executive stakeholder management skills.
• Strategic thinking combined with strong execution orientation.
• Ability to navigate ambiguity, complexity, and competing priorities.

Education

Bachelor’s degree in Business, Engineering, Information Systems, Marketing, Digital Commerce, Analytics, Data, or a related field. Typically 5–8+ years of experience in relevant technology and product roles, ideally with customer-facing or business-partnering exposure. Experience in digital commerce, omnichannel, or CPG/FMCG environments is strongly preferred.

Why Join This Role

This role offers the opportunity to lead a high-impact commercial portfolio, influence multiple squads, and shape the roadmap for core digital commerce and insight products. It is a strong platform for senior product leadership, cross-functional influence, and visible business impact across markets.

Life at Danone
With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves “Proud Danoners.” 

Learn more about Life at Danone

Our Brands
When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®.

Our Purpose
We’re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we’re proud to be the world’s largest B Corp.

Learn more about our mission. 

Our Benefits
Our commitment to making the world healthier starts with our employees.

• Physical Wellbeing: We pay for the majority of your medical benefits – which include medical, dental and vision – with our competitive 80%/20% cost-sharing model
• Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.  
• Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.
• Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance. 

Learn more about our benefits.

Equal Opportunity Employer
Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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