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Supply Chain

Analyst, Customer Collaboration

  • United States
  • Rogers, Louisville, White Plains
  • Hybrid
  • Permanent Full-Time
  • Posted: 30 Oct 2025
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Analyst, Customer Collaboration

About the job

Quality, efficiency, and safety all play a big role in our work at Danone. Manufacturing the best products and supplying them to meet demand is a key driver for the Supply Chain team. We are currently looking to hire an Analyst, Customer Collaboration based in Rogers, Arkansas, Louisville, CO or White Plains, NY ! 

 

Position Summary:


The Analyst, Customer Collaboration (Supply Chain) drives profitable business growth by optimizing supply chain processes, ensuring product availability, and enhancing performance metrics through strategic collaboration with Walmart and internal stakeholders. This role leverages internal and external data, including Walmart’s Retail Link system & Scintilla, to deliver actionable insights that improve supply chain efficiency and customer KPIs. The Analyst supports the Customer Collaboration team by providing advanced reporting, forecasting understanding, and analytics to strengthen internal & external relationships and align with Walmart’s service, replenishment, and inventory management goals.

 

Responsibilities:

  • Analyze customer supply chain KPIs using Walmart’s Retail Link & Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chain.
  • Consolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholders.
  • Collaborate with order management, logistics, and cross-functional teams to understand Walmart’s fulfillment processes.
  • Deliver targeted KPIs aligned with Walmart’s supply chain priorities, such as in-stock rates, order fill rates, and on-time delivery.
  • Provide subject matter expertise on Walmart’s supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings & optimization.
  • Partner with customer service to resolve service issues and order issues.
  • Develop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performance.
  • Support Walmart fine mitigation across OTIF & SQEP programs through partnership with Walmart and leading internal Continuous Improvement efforts.
  • Build analytics to monitor and improve Danone’s performance against Walmart’s KPIs, ensuring alignment with “Everyday Low Cost” (EDLC) and replenishment goals.
  • Prepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessions.

 

The salary range for this position is $75,000 - $100,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions.  Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

About you

 

Preferred Candidate Qualifications:

  • Knowledge and experience with Walmart Replenishment & Supply Chain or ability to quickly learn. Technical knowledge is critical including data analytics & analysis, continuous improvement, problem solving, root-causing & systemic-improvement mindset.
  • Knowledge of retail supply chain operations, preferably with experience supporting Walmart or similar large retailers.
  • Familiarity with Walmart systems is highly desirable.
  • Advanced proficiency in Excel; experience with PowerBI or similar visualization tools preferred.
  • Strong analytical and problem-solving skills with a focus on data-driven decision-making.
  • Ability to quickly learn and adapt to internal systems and Walmart-specific tools.
  • Self-motivated, results-oriented, and detail-focused with a proactive approach.
  • Proficiency in Microsoft Office Suite; experience with ERP systems (e.g., SAP, Oracle) is a plus.

Knowledge, Skills, and Abilities:

  • In-depth understanding of retail supply chain operations, including replenishment, inventory management, and vendor collaboration.
  • Familiarity with Walmart and vendor supply chain tools – or ability to quickly learn.
  • Mindset to find problems & solutions and define a future that is currently unknown - rather than waiting for direction & task-assignments
  • Ability to engage effectively with all levels of the organization and Walmart stakeholders in a fast-paced environment.
  • Disciplined, logical approach to problem-solving with strong attention to detail and accuracy.
  • High initiative and ownership in delivering high-quality, actionable insights.
  • Ability to resolve issues with urgency, including providing after-hours support when necessary.
  • Excellent written and verbal communication skills, with the ability to translate complex data into clear recommendations for diverse audiences.
  • Capability to develop structured business recommendations, outlining advantages, disadvantages, and implementation plans.
  • Strong collaboration skills to work independently or as part of a team, driving solutions that align with Walmart’s operational and strategic goals
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About Danone

Danone U.S. is part of Danone North America, a purpose-driven company and an industry leader in the food and beverage category. You’ll work with some of the best-known food and beverage brands in the world. Our strong portfolio of brands includes: Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free,  STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®. 


With approximately 5,000 employees and 13 production locations across the U.S., Danone North America's mission is to bring health through food to as many people as possible. 


You’ll be part of one of the largest Certified B Corps™ in the world, working to make sure our company creates real value for people and the planet. Come join our movement for a healthier world: One Planet. One Health BY YOU.


Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.
 
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